Box Office Clerk - Full Time

Box Office Clerk - Full TimePurpose: To greet guests in person or by phone in a friendly and courteous manner, providing information and initiating and executing sales accurately and efficiently.Position Responsibilities:Provide excellent customer serviceGreet and initiate conversation with guests via phone or in personUpsell add-ons to each show per instructionHandle cash, debit, and credit card transactions accuratelyAccurately type 40 wpm or fasterMaintain cleanliness of the ticket booth and box officeAlways follow standard operating guidelinesMaintain composure in stressful situationsAccomplish tasks as scheduledReport damaged items promptly to direct supervisor.May empty and clear garbage bins and breakdown boxes.Show initiative and use good judgementAttentive to detailsCommunicate effectively in a fast-moving establishmentPosition Requirements:Must be available nights and weekendsWorks with integrity, ethics, and honesty. Clearly distinguishes between right and wrong.Have and maintain a desire to sellGeneral knowledge of computers; utilize a computer to process and balance sales; typing speed of 40 wpm minimumKnowledge of point of sale and or ticketing systems preferredUnderstanding of proper cash handling preferredEnjoy working with people and providing excellent customer service.Maintain a professional appearanceEducation:High school diploma or equivalentEssential Functions:Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; use hands dexterously and talk and hear. The employee is occasionally required to climb and descend stairs, reach with hands and arms and stoop, kneel or crouch. The employee must occasionally lift and/or move up to 30 pounds on their own. This position requires continuous ability to remember information and verbally communicate clearly.Acknowledgement:The employment relationship is "at will" This Job description is not a contract for employment and the employee, or the employer may terminate employment at any time, for any reason. Management reserves the right to change these duties at any time.