Sr. Analyst, Delivery Performance, Popeyes
Restaurant Brands International
Sr. Analyst, Delivery Performance
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
The Sr. Analyst, Delivery Performance partners closely with the Manager of Delivery Performance and the Digital Execution team to drive delivery sales growth. This role sits within the Delivery Growth team and leverages data, analytics, and insights to optimize performance across third-party platforms (DoorDash, Uber Eats, Grubhub).
This individual will lead the development and maintenance of Tableau dashboards, conduct in-depth analyses on weekly promotional performance, and identify trends and opportunities to improve Delivery sales. The role also owns the ETL process for ingesting and updating Snowflake data from third-party delivery platforms, with an emphasis on automating manual workflows and improving data reliability.
In addition to digital initiatives, this role will support analytics for offline promotional efforts, such as paper coupon performance, connecting these insights back to overall sales impact and customer behavior. The ideal candidate is a strategic, detail-oriented problem solver who can balance deep analytical work with a broader business perspective and effectively manage projects across multiple stakeholders to deliver measurable results.
RBI follows a 5 day, in-office work schedule to support collaboration. Candidates should be comfortable working onsite 5 days per week out of our office in Miami, FL.
What You'll Do:
- Partner with the Manager of Delivery Performance and Digital Execution team to drive growth in delivery sales across third-party platforms (DoorDash, Uber Eats, Grubhub).
- Develop and maintain Tableau dashboards; analyze weekly promotional performance to identify trends, insights, and opportunities to optimize digital sales.
- Document data processes, workflows, and methodologies to improve transparency, scalability, and cross-team collaboration.
- Own and optimize ETL processes for ingesting third-party data into Snowflake, with a focus on automation and improving data accuracy and efficiency.
- Conduct both digital and offline (e.g., paper coupon) promotional analytics, connecting performance insights to overall sales impact and customer behavior.
- Translate complex data into clear, actionable insights through reports, presentations, and dashboards, while collaborating cross-functionally to support data-driven decision-making.
What You'll Bring:
- 2+ years of experience in data analytics, business intelligence, or digital performance analysis.
- Proficiency in SQL and experience working with cloud data platforms such as Snowflake.
- Bachelor's degree in Data Analytics, Business Analytics, Data Science, Statistics, or a related field (or equivalent experience).
- Proven ability to work with large, complex dataset, efficiently manipulating and analyzing data to surface clear, actionable insights.
- Experience building and maintaining Tableau dashboards that communicate performance stories to technical and non-technical stakeholders
- Sharp analytical instincts with a track record of identifying trends and translating them into business recommendations.
- Strong communication skills, with the ability to present insights clearly to both technical and non-technical stakeholders.
- Ability to operate effectively with minimal direction and navigate ambiguity, demonstrating strong ownership, initiative, and sound decision-making in a fast-paced environment.
- Highly organized with strong project management habits and a natural ability to collaborate across cross-functional teams.
- Results-driven with bias for action and commitment to excellence. Values taking ownership and taking educated risks to run a test and learn agenda, occasionally failing, but fast and forwards.
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
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