Leasing Agent

Leasing Agent

Highlands Vista Group ("HVG") was formed in 2018 with a long?term investment strategy in multifamily real estate. HVG cultivates a best-in-class environment where residents, employees, and investors can all grow over the long-term through a strategy of acquiring and managing apartment communities in underserved US markets. Demonstrating strong growth since its founding, HVG is headquartered in Denver, Colorado and currently owns and manages 50+ properties throughout the US Southeast and Midwest. We follow a common PATH of being P assionate, A uthentic, T rustworthy, & H ardworking.

Job Summary

The Leasing Agent is responsible for managing the leasing process for residential properties. This role involves attracting and retaining tenants, conducting property tours, processing lease applications, and ensuring high levels of customer satisfaction. The Leasing Agent will work closely with prospective and current tenants, provide detailed information about available properties, and handle lease agreements and renewals. This position requires strong communication skills, a customer-focused approach, and a thorough understanding of leasing regulations and practices.

Key Responsibilities:

Conduct property tours for prospective tenants

Assist with application processing and background checks

Prepare, review, and execute lease agreements and addendums

Address tenant inquiries and concerns

Conduct market research and set competitive rental rates

Develop and implement marketing strategies for property advertising

Oversee move-in and move-out processes

Manage lease renewals and negotiate terms

Maintain accurate records of lease agreements and tenant documentation

Ensure compliance with housing regulations and company policies

Foster a positive relationship with the community

Provide regular reports on leasing activity and occupancy rates

Track, maintain, and nurture all leads to ensure high closing ratios

Maintain cleanliness of the front office area

Work with CRMIQ software and keep up-to-date files on all new move-ins

Conduct move-in orientations for new tenants

Place move-in gifts and send move-in welcome letters

Perform all other duties as needed

Desired Skills, Experience, and Qualifications:

1+ years of experience in property management

Administrative experience

Leasing experience

Excellent verbal and written communication skills

Excellent interpersonal skills and proven ability to build relationships

Proactive and independent with the ability to take initiative

Excellent time management skills; detail-oriented and thorough

Highly organized with the ability to manage multiple priorities

Self?starter comfortable working in an environment with evolving roles and responsibilities

Proficient in Microsoft Excel, Outlook, PowerPoint, and Word

Property Manager Career Path:

Level 1: Leasing Agent

Level 2: Assistant Manager

Level 3: Property Manager

Level 4: Senior Property Manager

Level 5: Operations Specialist

Level 6: Area Manager

Level 7: Senior Area Manager

Level 8: Regional Manager

Level 9: Senior Regional Manager

Level 10: Director - Regional Management