State Program Manager

Overview The Connecticut Department of Emergency Services and Public Protection (DESPP) is seeking a State Program Manager to support the administration and continuous improvement of its Ultimate Kronos Group (UKG) Workforce Management timekeeping and scheduling environment used by sworn staff. This role sits within the Fiscal Services Division and serves as a key bridge between operational units, payroll, and technical staff to ensure that time and attendance data is accurate, compliant with labor agreements, and properly integrated with the state’s payroll system, Core‑CT. Responsibilities Oversee system configuration for UKG Workforce Management. Lead enhancements and improvements to Kronos processes. Ensure reliable reporting and data reconciliations. Support the workforce of approximately 1,000 sworn personnel operating in a complex public safety environment with rotating shifts, overtime rules, and specialty compensation structures. Coordinate, plan, and manage program and/or project activities related to workforce management. Develop or assist in developing related policies. Interpret and administer pertinent laws and regulations. Prepare or assist in preparation of budget. Serve on committees and/or task forces as required. Provide input or evaluate staff. Lead the recruitment and hiring of staff, including outreach, interview and selection. Minimum Qualifications – General Experience Nine (9) years of professional experience. Minimum Qualifications – Special Experience One (1) year of the general experience must have been in the specific area of assignment. Minimum Qualifications – Substitutions Allowed College training may be substituted for the general experience on the basis of fifteen (15) semester hours equalling one‑half (1/2) year of experience to a maximum of four (4) years for a bachelor's degree. A master’s degree in business administration, public administration or a closely related field may be substituted for one (1) additional year of the general experience. Two (2) years of experience as an Apprenticeship and Training Program Manager may be substituted for the general and special experience. Preferred Qualifications Experience with Ultimate Kronos Group (UKG) Workforce Management (WFM) and TeleStaff administering timekeeping and scheduling functions in an organization, including configuration of pay rules, schedules, and workforce policies. Experience providing support for time and attendance systems in a government agency or shift‑based environment, including rotating shifts and overtime rules. Experience working with payroll integrations between timekeeping systems and enterprise payroll platforms, including data reconciliation, validations, and resolution of interface or reporting issues. Experience supporting 24/7, 365 agencies or organizations with varying master shift schedules with bargaining units or labor agreements, including interpretation and operational application of contractual pay rules within timekeeping systems. Experience leading or coordinating systems implementations, upgrades, enhancements and training for workforce management or payroll systems, including coordination with Information Technology (IT), Payroll, Human Resources (HR) and operational units. Equal Opportunity / Affinity Action Statement The State of Connecticut is an equal opportunity / affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. #J-18808-Ljbffr State of Connecticut - DESPP Commissioner's Office