FRONT OFFICE RECEPTIONIST/CUSTOMER SERVICE REPRESENTATIVE

Job Description

Job Description

Tri-State Orthopaedics & Sports Medicine, a well-respected and busy orthopaedic practice, is recruiting a full-time Front Office Receptionist/Customer Service Representative to primarily work at their Seven Fields office.

We are looking for a compassionate team player who possesses excellent customer service and communication skills with a p ositive and upbeat attitude . Must also be organized, comfortable using a computer, and detailed-oriented with the ability to multitask in a fast-paced practice environment. Related experience in a medical office or customer service is required.

Responsibilities and Duties include, but not limited to:

• Greeting patients respectfully and courteously both in person and on the telephone; answering and triaging patient questions and phone calls by properly referring questions and issues
• Checking patients in by obtaining, recording and updating personal and financial information and checking out by posting co-pays and end of day reconciliation
• Appropriately scheduling patient appointments
• Verifying/understanding processes for HIPAA forms, Medical Record Release forms, Completion of forms, IME patient requirements, etc.
• Cross training with the TSPT Front Office Receptionist duties

Schedule:

This full-time position carries a 40-hour work week Monday through Friday primarily at our Seven Fields Office. As a Member of this amazing coverage-based Team, there is a possibility for the need to occasionally travel to our other offices located in North Hills, Fox Chapel, Robinson Township and Butler. The position shifts could vary, however, would primarily entail: 6:30 a.m. to 2:30 p.m., 7:00 a.m. to 3:00 p.m., 7:30 a.m. to 3:30 p.m., 8:00 a.m. to 4:00 p.m., 8:30 a.m. to 4:30 p.m. and 9:00 a.m. to 5:00 p.m. Your daily work assignment would rotate with your three office coworkers.

Don't pass up the chance to learn more about this awesome

and rewarding opportunity!

APPLY NOW!

For more information, we invite you to visit our website,

Qualified candidates please reply with your resume and salary expectation or email the same to Sue Reighard, Human Resource Specialist, at View email address on ziprecruiter.com or via fax at View phone number on ziprecruiter.com. You may also apply through our website at Resources, Career Opportunities.