Program Manager (736500)

Company DescriptionWe help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.Job Description Develops and maintain detailed knowledge of the local labor market Keep apprised of local business needs and job placement opportunitiesDevelops plans with employers to identify job openings, alternative work activities and training initiativesWorks with TDS staff to facilitate job placementsContacts and supports employers by assisting with recruiting, interviewing, and hiring qualified candidates Enters employer information into all appropriate Databases and monitors employer activitiesAssists with job fairs and employer hiring eventsOn occasion may work outside normal business hours to support event, employers, or deadlinesResponsible for overseeing the project's programmatic activities and operationsReviews, recommends, reports, and implements programs to ensure that the project meets contractual obligations and compliance issuesAnalyzes processes and procedures to optimize performanceDefines and sets operational goalsPrioritizes assignments and adjusts or adapts service delivery as neededSupervises local office team providing oversight to ensure that participants receive quality and timely services and meeting program objectivesManages a caseload of participants and provides counseling and mentoringAssess participant competencies, work history, education attainment, skills, and abilities Identifies challenges to finding employment and prompts remediationAssumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with outreach/referral and continuing through retention and advancement efforts.Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting entire history of a program participant including supportive services issued Understands all technical aspects of the program operationMaintains knowledge of applicable federal, state, and local laws, regulations, guidelines, and policies related to welfare and workforce programsReviews eligibility of participants and verify staff record participant activity and progress in state system of recordConducts regular file review and monitoring Maximizes performance and productivityDirect/delegate staff responsibilities to meet and/or exceed performance standardsReviews staff performance and recommend corrective actions as neededCoordinates training activities to ensure that all operations staff are properly trained to implement project activities effectively Participates in development and maintenance of standard operating procedures Facilitates meetings with partners to promote full, frequent communicationDelegates work and resolve issues and conflicts that ariseOther duties as assignedQualificationsBachelor's Degree from an accredited university or college or 2 years' work experience in business to business sales, marketing, customer service, staffing or recruitingExcellent verbal and written communication and interpersonal skills Demonstrated strong customer service skills.Strong presentation skills with public speaking or outside sales experienceFamiliarity with the communities being served, with knowledge and understanding of local needs and resourcesDemonstrated knowledge of labor market trendsFriendly, professional demeanor Sales or staffing experience preferred Bi-lingual (English/Spanish) preferred Ability to work well in teams and independently Proficient in Microsoft Windows and Office (Word, Excel, PowerPoint)Ability to work well in teams and independentlyValid driver's license in good standing and proof of automobile insurance requiredAdditional InformationPay: $75,000 per yearEquus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law. Job Title: Program Mgr (736500) State Location: CA Compensation: up to USD 75000 - yearly