Pharmacy Manager

$161,950 PER YEAR

GENERAL PURPOSE:

The primary purpose of this position is to protect patients of Harmons’ pharmacies by ensuring they receive the correct medication for their condition and providing them information about their medications. This person will be filling and verifying prescriptions, counseling patients, consulting with other medical professionals, administering vaccines, and providing exceptional customer service. This person will also train and mentor all pharmacy associates.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Follows established departmental and store policies and procedures
• Ensures the pharmacy is clean, sanitized, well-maintained, and meets company standards of appearance.
• Delivers excellent customer service while assisting customers at the pharmacy counter, drive-thru, and over the phone
• Fills and verifies prescriptions
• Identifies potential drug interactions
• Consults with other medical professionals regarding prescriptions
• Counsels patients about their medications, possible interactions, and gives recommendations for over-the-counter medications
• Administers immunizations
• Provides information for internal and third-party audits
• Enters new prescriptions into the system
• Files prescription paperwork
• Submits refill requests to doctors over the phone and electronically
• Submits insurance claims and inquires about insurance problems
• Receives and stocks product for the pharmacy
• Removes product from the shelves according to Harmons’ expiration date policies
• Completes assigned tasks efficiently and in a timely manner
• Sets a professional and positive example to others
• Communicates effectively and works closely with the Store Director and Director of Pharmacy and Health/Wellness
• Ensures company standards for safety, sanitation, and productivity are maintained
• Teaches, mentors, and educates associates to help them be successful members of the team
• Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement; assesses associate performance and influences promotion, discipline, etc.
• Promptly addresses and resolves associates’ concerns and/or grievances
• Writing the pharmacy schedule to ensure coverage and meet labor goals
• Quarterly inventory of all pharmacy products

MARGINIAL DUTIES & RESPONSIBILITIES:

Performs other job-related duties as assigned.

NATURE OF WORK CONTACTS:

• Consistent and daily interaction with store associates
• Consistent and daily interaction with customers
• Consistent and daily interaction with doctor’s offices and insurance companies

TRAINING & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:

A four-year college degree; graduate of an accredited pharmacy program; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

• Must have current Utah Pharmacist License, Controlled Substance license, and CPR certification
• Advanced knowledge of prescription drug information and interactions
• Ability to administer immunizations using proper technique
• Working knowledge of pharmacy and dispensing laws
• Ability to multitask
• Advanced knowledge in medical and pharmacy terminology, effects of prescription drugs, etc.
• Basic math skills
• Basic computer skills including Microsoft Office Suite
• Ability to interpret policies and procedures
• Excellent organization and planning skills
• Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with and manage diverse groups of people
• Ability to professionally and appropriately handle conflict
• Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
• Required to make logical, significant decisions using general, recognized analytical skills and techniques
• Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmon’ mission and commitment to working collaboratively
• Continually strives to be product minded, customer minded, personnel minded, detailed, consistent and forward focused
• Ability to work weekends, evenings, and holidays

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable pharmacy environment with the possibility of infrequent exposure to hot, cold, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire workday and the ability to maneuver objects weighing up to 30 pounds from location to location.