Business Unit Manager

Company Description

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

• No Fail Service
• Personalized Communication
• Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.

Job Description

Are you a logistics leader who thrives on building teams, solving complex problems, and growing high-value customer relationships? As a POD Manager at Circle Logistics, you will step into a strategic leadership role where you own outcomes, drive revenue growth, and directly impact customer success.

You will lead a team of Account Managers, oversee key client relationships, and scale a book of business that fuels long-term partnerships and operational excellence.

What You'll Do

• Lead, coach, and develop a team of 5-7 Account Managers to drive performance and growth
• Own strategy and execution for large, complex customer accounts
• Manage RFQs, pricing strategy, and tailored logistics solutions
• Partner with Sales to transition new business into long-term, scalable accounts
• Serve as the primary escalation point for customer communication and issue resolution
• Build and execute strategies to increase revenue, retention, and customer satisfaction
• Conduct regular strategy calls with customers and internal leadership
• Track, manage, and exceed KPIs, benchmarks, and financial targets
• Drive continuous improvement across processes, performance, and service delivery
• Collaborate with executive leadership on company-wide growth initiatives

What We're Looking For

• 1-3 years of experience in a freight brokerage or logistics environment
• Leadership experience or readiness to step into a people management role
• Strong ability to operate in a fast-paced, high-accountability environment
• Experience with or ability to quickly learn TMS and CRM platforms
• Proficiency in Google Workspace and Microsoft Office (including reporting, pivot tables, and VLOOKUPs)
• Excellent communication, organization, and problem-solving skills
• Positive, professional mindset with a strong work ethic

Why Join Circle Logistics?

• Leadership ownership with autonomy to run and grow your pod
• Direct impact on revenue, strategy, and customer success
• Clear path for career advancement in a high-growth organization
• Relocation assistance to support your move to Fort Wayne, IN
• Collaborative, competitive, and growth-driven culture

If you're ready to lead from the front, build a high-performing team, and grow something meaningful within a top 40 freight brokerage - apply today or message us to learn more.

Qualifications

• High School diploma or GED required
• Associate's or Bachelor's degree in Logistics, Business, or related field preferred
• 1-3 years of experience in a freight brokerage or logistics environment
• Leadership experience or readiness to step into a people management role
• Strong ability to operate in a fast-paced, high-accountability environment
• Experience with or ability to quickly learn TMS and CRM platforms

Additional Information

All your information will be kept confidential according to EEO guidelines.