Career Services Coordinator

Career Services Coordinator

Provides administrative and programmatic support for effective and efficient operation of the Law School Office of Career Services (OCS). Duties:

• Staffing the OCS front desk, greeting students and other visitors upon arrival, assessing the nature of their business with the office, and analyzing the availability of resources to meet their needs.
• Managing communications directed to OCS, including by monitoring and managing several OCS-related email accounts and the central phone line.
• Helping to plan and manage all logistics for OCS events and programs, including independently arranging for food and/or facilities logistics as needed, greeting external presenters, engaging in event location set-up and breakdown, preparing promotional materials for events and programs, and preparing event attendance sheets.
• Managing office and administrative duties;
• Helping to update and manage OCS website, Symplicity, TWEN, and Instagram pages;
• Managing student and alumni job postings, including reviewing and assessing emails and job postings received from employers to identify any missing information, determine their applicability to different student or alumni constituencies, elevate any concerns for resolution, and timely and accurate entry of all job postings into the OCS Symplicity job postings database.
• Managing and updating the OCS Symplicity employer database;
• Developing effective working relationships – in person, by telephone and e-mail – with internal and external constituencies, including but not limited to, students, alumni, offices throughout all of William & Mary, and employer representatives from law firms, courts/judges, government agencies, private nonprofit organizations, and corporations/businesses.
• Assisting, as needed, with the review and editing of career- and professional development-related handouts.
• Assisting with the production of OCS weekly e-newsletters.
• Assisting Recruiting Program Administrator as needed with administrative logistics related to the Law School's on-campus interviews (OCI), virtual interviews, resume collections, off-campus, and consortia interview programs.
• Assisting, as needed, in the management of student assistants and temporary employees;
• Updating internal training manual, resources, and "how to" guides to reflect changes in W&M's systems and processes.
• Assisting the Assistant Dean for Employer Relations in the construction, maintenance, and posting of spreadsheets providing information to students on the availability of certain jobs.
• Editing career program videos for accessibility and posting for student viewing.
• Other duties as assigned.

Required Qualifications:

• College graduate or an equivalent combination of education, experience, and training.
• Microsoft Office, including Outlook, Word, Excel, and PowerPoint; Adobe; and Windows.
• Professional experience in an office setting.
• Demonstrated excellence in organizational, administrative, project-management, and customer service skills.
• Demonstrated ability to learn new software and software applications quickly
• Demonstrated ability to handle and prioritize multiple projects simultaneously in a fast-paced environment and to meet short deadlines, completing projects with attention to detail and accuracy.

Preferred Qualifications:

• Formal computer and office services training.
• Prior experience working in higher education administration, especially in a career services office.
• Prior experience with data management software (especially career services software such as Symplicity).
• Prior experience using software programs such as Google Forms or Qualtrics to create and monitor event registration and check-in forms.
• Prior professional experience in a fast-paced, extremely busy office.
• Prior experience using graphic design platforms including, but not limited to, Canva.
• Prior experience using social media platforms including, but not limited to, Instagram.
• Prior experience with university systems such as WorkDay, Banner, Box, buyW&M, America to Go, Cascade, and Qualtrics.
• Prior experience managing complex calendars and handling event coordination.
• Prior experience handling confidential matters with diverse constituencies.

Conditions of Employment:

• Occasional travel, overtime, and weekend work may be required.
• This is a non-exempt position, eligible to receive overtime in accordance with the Fair Labor Standards Act. This position may be subject to overtime during high peak times, etc. as directed and approved by the supervisor.
• This position is not eligible for remote work. Typical office hours are Monday-Friday, 8-5.