AI Adoption, Content & Community Manager, OpenAI for Government

AI Adoption, Content, and Community Manager for Government Engagement & Enablement

At OpenAI, we believe artificial intelligence should benefit all of humanity — and that belief is nowhere more tangible than in the public sector. Governments serve people at scale, under real constraints, with high stakes and deep responsibility. The OpenAI for Government team exists to help public servants harness AI to reduce friction, increase impact, and spend more minutes on mission.

We partner with state, local, federal, and international governments to enable responsible, human-centered AI adoption — not just through technology, but through trust, education, community, and inspiration.

This role sits at the intersection of enablement, education, community, communications, and marketing. You will be the connective tissue between OpenAI and government practitioners around the world — helping them learn, share, teach, celebrate wins, and feel confident using AI in their day-to-day work. You will intrigue them with inspirational adoption, deployment and practical content that makes them want to be customers and you will create initiatives that make them glad to be customers.

You will be an AI adoption expert and enabler, the keeper of government-specific content (training, enablement, messaging), the architect of community experiences (events, cohorts, networks), and a trusted guide who helps public servants see what's possible — while meeting them where they are.

If you love teaching people how to use ChatGPT, building communities, writing compelling & clear content, running great events, bringing order to chaos, and "giving away the win" so others shine — this role was written for you.

In this role, you will:

• Design and deliver training & enablement
• Build and steward the OpenAI for Government community
• Own government-specific content and messaging
• Create standout events and experiences
• Champion adoption through inspiration
• Operate with a systems mindset

What You'll Bring

• 7+ years of experience in technology adoption enablement and training, community management, communications, marketing, education, or related roles — ideally around AI and with complex or mission-driven organizations.
• Government experience or deep government adjacency (public sector roles, contractors, NGOs, civic tech, policy, or government-focused companies).
• Exceptional writing and storytelling skills — you can make complicated things simple and inspiring.
• Proven ability to plan and run events that people actually want to attend.
• Comfort training and speaking to groups — from frontline practitioners to senior leaders.
• A collaborative, low-ego working style — you genuinely enjoy "giving away the win" people want you in the room with them, your positivity and enthusiasm is infectious.
• Deep curiosity and enthusiasm for AI — you are a power user of ChatGPT and are constantly exploring what's possible.
• Strong empathy for public servants and respect for the constraints they operate under.
• Ability to work cross-functionally and keep many moving pieces aligned.

Preferred Qualifications

• Experience supporting large-scale technology adoption (AI) or behavior change.
• Familiarity with state, local, federal, or international government ecosystems.
• Background in education, training design, or enablement programs.
• Experience with event creation and management
• Experience building champion networks, communities of practice, or peer-learning programs.
• Experience with selling and organization a business to sell, regardless of product or industry

Why This Role Matters

This role helps shape how governments around the world experience AI — not as a buzzword or a mandate, but as a practical, human tool that supports people doing hard, important work. You'll help public servants feel capable, confident, and excited — and you'll do it by building community, telling great stories, and making others successful.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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