IT Product Manager II

Outdoor Cap has been servicing the needs of the headwear industry for over 40 years. Established in 1977, we have built ourselves into one of the largest and most respected headwear suppliers in the United States by combining work ethic and integrity with innovative resources and processes. We service 14,000 customers across multiple channels in the Team, Promotional Products, Hunting/Fishing, and Retail markets. Outdoor Cap also operates a growing direct-to-consumer business anchored by JUNK Brands (junkbrands.com), a popular performance headband and apparel brand, and Legendary Headwear, a premium B2B and DTC brand.

This role sits on the Product team within Information Technology and is accountable for the Product Design & Development domain - the capabilities, processes, and systems that support how Outdoor Cap designs and develops physical product (headwear and apparel) across our three brands. The Product Manager II partners closely with the design, product development, and sourcing teams as their primary product partner, and works alongside engineering, which owns system subject-matter expertise and implementation across the platforms the domain depends on.

To be successful in this role, you should bring sound product judgment, an outcome-oriented mindset, and the ability to operate at the seam between business stakeholders and technology delivery. You should be comfortable working through ambiguity, prioritizing against competing demands, and translating complex stakeholder needs into clearly scoped product work. Working familiarity with agile delivery practices is expected; deep platform administration experience is not - system SME for the platforms in this domain is owned by the engineering team.

Domain Scope

The Product Design & Development domain covers the capabilities used by the teams that bring physical product (headwear and apparel) to market - including product data management, design and development workflows, sourcing and supplier coordination touchpoints, and the syndication of product information to downstream commerce and order management systems.

The domain depends on a portfolio of systems including product development, product lifecycle management (PLM), product information management (PIM), and CRM platforms used for design management workflows. The Product Manager owns the domain roadmap and business outcomes; engineering owns the systems themselves.

Essential Duties & Responsibilities

• Own the product roadmap, business outcomes, and prioritization for the Product Design & Development domain.
• Serve as the primary product partner for the design, product development, and sourcing teams - deeply understanding their workflows, surfacing opportunities, and translating needs into well-scoped product work.
• Partner with the engineering team, which owns system subject-matter expertise and implementation, to deliver against the domain roadmap.
• Define product requirements, user stories, and acceptance criteria that engineering can build against without ambiguity.
• Operate effectively at cross-domain seams - including capability co-tenancy with adjacent product owners on shared platforms, and producer/consumer relationships where product data originates in this domain and is consumed downstream.
• Drive prioritization decisions based on business impact, stakeholder need, and delivery feasibility, in collaboration with the Sr. Manager of Product.

PRODUCT STRATEGY

• Develop and maintain a domain roadmap that reflects business priorities, stakeholder needs, and the company's broader strategic standards.
• Make data-informed prioritization decisions, balancing stakeholder value, business impact, and delivery feasibility.
• Lead ongoing product discovery activities to identify the right capabilities, workflows, and improvements within the domain - anchored in stakeholder problems, not platform features.
• Contribute to broader product strategy and roadmap conversations across the IT Product team, particularly at points where the Product Design & Development domain intersects with adjacent domains.

COMMUNICATION

• Regularly engage with stakeholders in design, product development, and sourcing to understand their workflows, gather feedback, and validate priorities.
• Translate between technical and business audiences - communicating constraints and trade-offs to stakeholders, and translating business outcomes into clear requirements for engineering.
• Provide regular, audience-appropriate updates on roadmap progress, changes, and risks to stakeholders and leadership.
• Act as a product advocate by driving adoption of new capabilities and improvements within the domain.

PRODUCT DELIVERY

• Define detailed product requirements, user stories, and acceptance criteria to guide engineering execution.
• Collaborate closely with engineering, design, and business stakeholders to deliver high-quality outcomes on time and within scope.
• Proactively identify and surface risks to delivery, stakeholder satisfaction, and operational continuity - and lead efforts to mitigate them.
• Plan and facilitate user acceptance testing.
• Coordinate releases and rollouts within the domain - defining release criteria, scheduling, and ensuring readiness across the teams affected by each change.

DOCUMENTATION

• Maintain product documentation for the domain - including PRDs, scope briefs, and decision records - to the standard expected by the IT Product team.
• Perform backlog refinement to maintain an accurate, current, and well-shaped backlog for the domain.
• Maintain capability maps, business process flows, and stakeholder/persona documentation for the domain. (System architectural documentation is maintained by engineering.)

MARKET RESEARCH

• Stay current on industry trends, emerging technologies, and adjacent practices in product design, development, and lifecycle management - and bring those insights into roadmap and discovery conversations.

Skills & Competencies

• Strong product judgment - the ability to weigh stakeholder need, business impact, and delivery cost, and make defensible prioritization calls.
• Excellent interpersonal, communication, and stakeholder management skills, including the ability to present to all levels of the organization at the appropriate depth.
• Demonstrable business acumen and a track record of working effectively across business and technology audiences.
• Comfort operating within a partnership model where subject-matter expertise for systems lives with engineering - including the ability to write meaningful requirements and have credible technical conversations without owning platform internals.
• Working familiarity with agile delivery practices and the ability to operate effectively within a sprint cadence.
• Demonstrable efficiency using common applications within the Microsoft suite (Word, Excel, PowerPoint, Teams, SharePoint, OneDrive).
• Strong initiative - the ability to research new problems, develop an approach, and move forward with limited directive.
• Demonstrable ability to deliver work on time and within scope; comfort holding the line on scope when needed.
• Highly adaptable to new processes, new stakeholders, and shifting priorities.

Education & Qualifications

• Bachelor's degree in Information Technology, Business, or a related field preferred; or High School Diploma with 5+ years managing products, projects, or related experience and/or training.
• 5+ years experience in a team setting to deliver project or product goals.
• Prior product management experience in a domain involving manufactured product, product lifecycle management, sourcing, or a comparable operational/industrial environment is strongly preferred.
• PMI-PMP, PMI-CAPM, Certified Scrum Product Own (CSPO), or comparable certification preferred.

Physical/Mental Requirements

• Must be able to remain in a stationary position (seated) 80% of the day and occasionally reach, bend, and move inside the office.
• Required to have close visual acuity to perform computer tasks and extended reading and analysis.
• Ability to lift up to 25 pounds infrequently.
• Able to travel within the United States and Mexico as required.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.