Specialty Treatment Coordinator - Full Time

Job Description

Job Description

Specialty Treatment Coordinator – Oral Surgery and Orthodontics

Texas Dental and Braces — Austin, TX

Offices in Cedar Park, Kyle, and San Marcos

$22–$28/hour · Full-time · Full benefits · Specialty dental experience required

If you know specialty dentistry, connect naturally with people, and like helping patients go from "I'm not sure" to "let's do this," this is a role worth reading about.

Why you'll want this one

• Pay: $22–$28/hour, based on experience
• Benefits: 401(k), medical, dental, vision, HSA, life insurance, and paid time off
• Perks: Employee dental discounts and a referral bonus program
• Schedule: Full-time, Monday–Friday (Ortho 8 AM–5 PM, Oral Surgery 7 AM–4 PM)

The role

A referral to a specialist can feel overwhelming for a patient. They're wondering: Why do I need this? What will it cost? Will insurance cover it? How long will it take? That's where you come in.

You'll be the person who turns that uncertainty into confidence. You'll reach out to new referrals, walk patients through their options, and guide them from referral all the way to treatment acceptance. You'll partner with doctors, clinical teams, and referring providers, and help keep our specialty schedules full across multiple offices. This is more than a scheduling role. It's a chance to make a real difference for patients and for the growth of our offices.

What you'll do

• Connect with oral surgery and orthodontic referrals within 24 hours
• Build strong relationships with patients and referring providers
• Present treatment plans, procedures, timelines, insurance information, and financing options in a way patients actually understand
• Help patients feel informed and confident about moving forward with care
• Follow up with patients who haven't scheduled treatment yet
• Follow up on cancellations and no-shows to keep schedules full
• Track referrals, patient communication, appointments, and case acceptance
• Process patient payments and assist with claims follow-up
• Partner with doctors and clinical teams so treatment recommendations are communicated accurately
• Travel between our Austin-area offices, with occasional planned trips to offices outside the area