Assistant Director of Facilities | Glenshaw Gardens & AHH

Job Description

Job Description

Purpose: This full-time, 35-hour/week position is employed under Glenshaw Gardens, Inc. and provides operational leadership and oversight of facilities and maintenance functions for Glenshaw Gardens and its related entity Affordable Housing Holdings (AHH). The Assistant Director of Facilities is responsible for all aspects of managing maintenance employees - including hiring, training, performance management, and disciplinary action - as well as coordinating and directing third-party contractors where in-house resources are insufficient or specialized expertise is required. This role ensures compliance with applicable regulations and standards, and supports the efficient operation, safety, and physical condition of all properties under its purview.

Essential Job Functions:

1. Assist in planning, organizing, and directing facilities and maintenance operations across Glenshaw and AHH-managed properties and locations.
2. Assign, prioritize, and oversee maintenance, rehabilitation, and repair work performed by facilities personnel.
3. Coordinate building maintenance, unit preparation, groundskeeping, material distribution, and deployment of staff and resources to support preventive, routine, and emergency maintenance operations.
4. Collaborate with department leadership, managers, and construction professionals to support planning, development, and improvement of properties and sites.
5. Provide operational guidance and support to managers and supervisors to ensure effective execution of maintenance and facilities functions.
6. Maintain accurate records and documentation related to inspections, work performed, staff activities, and regulatory requirements.
7. Participate in employee training, coaching, and performance management, including involvement in disciplinary processes when policy violations occur.
8. Support compliance with HUD, PHAS, HQS, and other applicable federal, state, and local regulations related to facilities and maintenance operations.
9. Conduct inspections of grounds, buildings, and common areas, including preparation for NSPIRE and other regulatory inspections.
10. Respond to emergency or after-hours facilities situations as operational needs require.
11. Perform other related duties as assigned.

Required Skills and Competencies:

• Strong knowledge of facilities management, maintenance operations, and major building systems across multiple sites.
• Working knowledge of public housing operations and applicable HUD regulations, including HQS, PHAS, and vacant unit turnaround standards.
• Ability to plan, organize, and manage maintenance activities on a daily, weekly, monthly, seasonal, and annual basis.
• Demonstrated supervisory and leadership skills, including the ability to train, guide, and support staff performance.
• Ability to exercise sound judgment, make independent operational decisions, and manage competing priorities.
• Strong communication and interpersonal skills, with the ability to work effectively with employees, residents, managers, vendors, and external partners.
• Ability to de-escalate conflicts and address challenging situations in a professional and constructive manner.
• Basic computer proficiency for recordkeeping, reporting, and communication.

Required Education and Experience:

• High school diploma or equivalent required.
• Five (5) years of experience in housing operations, facilities management, construction management, or a related field preferred.
• Three (3) years of experience in multi-family, multi-site public housing preferred.
• Minimum of three (3) years of supervisory experience preferred.
• Working knowledge of multiple skilled trades and general maintenance practices.
• Must possess and maintain a valid Pennsylvania Driver’s License.

Physical Requirements:

• Work is performed in office, residential, and field environments.
• Must be physically able to access all managed properties, including units, common areas, and grounds.
• Ability to stand and walk for extended periods of time.
• Ability to climb stairs and ladders.
• Ability to bend, stoop, crouch, kneel, and reach as required to perform job duties.
• Ability to lift up to 80 pounds and carry up to 30 pounds.
• Ability to work in hot, cold, damp, dusty, or otherwise variable environmental conditions.
• Sufficient manual dexterity to operate tools, equipment, and perform detailed tasks.

If you require assistance when completing the employment application or you anticipate a need for accommodation during the selection process due to a disability, then please contact the Human Resources Department at View phone number on ziprecruiter.com or View email address on ziprecruiter.com.

As a condition of employment, the candidate must successfully pass a post-offer physical examination, drug screen, and background security review with regular full-time employment being contingent upon successful completion of a probationary period.