Knowledge & AI Service Lead
PenFed Credit Union
PenFed Credit Union is hiring a Hybrid Manager, Knowledge & AI Service to drive knowledge strategy, AI-enabled support experiences, and information architecture across multiple locations including San Antonio, TX. The role emphasizes governance, lifecycle management, and readiness for AI tools and agent‑assist capabilities. The position reports on content governance, knowledge optimization, and stakeholder collaboration while mentoring staff and ensuring compliance with policies and laws. #J-18808-Ljbffr PenFed Credit Union
Vacancy posted 5 days ago
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