Vice President Of Operations

At the Valley of the Sun YMCA, we are a Beacon in the Desert and serving as Centers for Community Well-Being.

Job Description

The Vice President of Operations provides strategic leadership and operational oversight for multiple YMCA branches and assigned program areas while serving as the Executive Director of the Southwest Valley YMCA.
This executive leader partners with the Chief Operating Officer and executive leadership team to implement the Association's strategic priorities, strengthen operational excellence, develop high-performing teams, and ensure exceptional member experiences. The role balances multi-site operational leadership with hands-on branch leadership, driving innovation, organizational growth, financial stewardship, and community impact.

Qualifications

• Bachelor's degree in Business Administration, Nonprofit Management, Recreation Management, or related field preferred.
• Ten (10) or more years of progressively responsible leadership experience.
• Experience leading multiple branches or departments.
• Multi-site operational leadership experience preferred.
• Strong financial management and budgeting experience.
• Experience developing leaders through coaching and mentorship.
• Experience leading organizational change.
• Experience building community partnerships.
• Aquatics and program leadership experience strongly preferred.

Essential Functions

BE WELL
Strengthen Communities Through Operational Excellence


Provide strategic leadership and operational oversight for multiple YMCA branches and assigned program
areas, ensuring safe, welcoming, and high-performing Centers for Community Well-Being.


Serve as the Executive Director of the Southwest Valley YMCA, leading all aspects of branch operations,
member experience, facility management, and program delivery.


Establish, monitor, and evaluate key performance indicators for membership, program participation,
service excellence, safety, and operational effectiveness.


Continuously assess branch operations and implement improvements that enhance efficiency, quality,
innovation, and the overall member experience.


Ensure compliance with YMCA standards, policies, risk management practices, and all applicable
regulatory requirements while fostering a culture of safety and accountability.


DO GOOD
Expand Community Impact Through Stewardship & Partnerships


Serve as an ambassador for the YMCA mission by cultivating meaningful relationships with community
organizations, schools, businesses, municipalities, donors, and strategic partners.


Oversee branch financial performance through responsible budgeting, forecasting, and stewardship of
Association resources.


Support the success of the Association's comprehensive campaign by ensuring capital investments and
facility improvements strengthen member experience and community impact.


Advance Access for All by increasing community engagement, expanding partnerships, and supporting
philanthropic initiatives that remove barriers to participation.


LEAD CHANGE
Inspire People & Drive Organizational Success


Partner with the Chief Operating Officer and executive leadership team to implement the Association's
strategic direction and operational priorities.


Translate the Beacon in the Desert strategic plan into measurable operational initiatives across assigned
branches and departments.


Lead, coach, mentor, and develop Executive Directors, branch leaders, and operational teams to build a
culture of accountability, collaboration, innovation, and continuous improvement.


Recruit, develop, and retain high-performing leaders while building succession plans that strengthen the
Association's future leadership pipeline.


Foster cross-functional collaboration and organizational alignment to improve efficiency, share best
practices, and achieve Association-wide goals.


Lead organizational change initiatives with confidence, helping teams successfully navigate growth,
innovation, and evolving community needs.

Cause-Driven Leadership Competencies

Strategic Thinking


Operational Effectiveness


Fiscal Management


Change Leadership


Communication & Influence


Developing Self & Others

Ymca Careers
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