Vice President of Operations
Confidential
Vice President of Operations
About the Company
Globally recognized energy company specializing in renewable energy solutions
Industry
Utilities
Type
Privately Held
Employees
501-1000
Specialties
- business electricity
- renewable electricity
- power purchase agreements
- and renewable certificates
About the Role
The Company is seeking a Vice President of Operations to play a pivotal role in the delivery excellence of its retail business. The successful candidate will be responsible for leading strategic change, ensuring price competitiveness, and retail contract profitability. This role demands a leader with a proven track record in the energy industry, particularly in market and retail operations, and a strong background in transformational business and platform change. The VP Operations will own the customer lifecycle, from sales support to industry-leading customer care, and will be instrumental in the company's growth and expansion plans. Key responsibilities for the Vice President of Operations include owning functional areas such as sales support, billing, collections, and customer care, as well as leading the pricing and structuring of retail contracts. The role also involves forecasting, scheduling, and reconciling customer load, and ensuring compliance with regulatory changes. The ideal candidate will have 5-10 years' of experience in a management role within the energy industry, with a focus on market and retail operations. They should possess exceptional leadership, influencing, and stakeholder management skills, and be adept at instilling confidence and building consensus. A strong business acumen, including the ability to plan and deliver budgets, and a passion for the business are essential. The company values diversity and is committed to creating an inclusive work environment.
Hiring Manager Title
CEO
Functions
- Operations
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