Ramp Agent

Job Description

Company Description Fringe Benefits Theatre (F. B. Alliance) is a Los Angeles–based organization focused on creating and supporting performance experiences that engage diverse communities. The company emphasizes collaboration, inclusivity, and professional excellence in all aspects of production and operations. Team members work closely across departments to ensure audiences and artists enjoy a safe, efficient, and welcoming environment. F. B. Alliance values reliability, creativity, and strong work ethics in every role, including behind-the-scenes positions that keep events running smoothly.\n
Role Description The Ramp Agent is a full-time, on-site role based in Los Angeles, CA, supporting the movement and handling of equipment, set pieces, and materials for theatre operations and events. Day-to-day responsibilities include safely loading and unloading items, operating heavy equipment and tools as trained, and coordinating with stage management and technical crews to ensure timely setup and breakdown of productions. The role involves monitoring and organizing storage areas, maintaining clear pathways and workspaces, and following all safety protocols related to lifting, equipment use, and movement around performance spaces. Ramp Agents also interact with artists, staff, and visitors, providing courteous customer service and accurate information while maintaining a professional and respectful environment. This position may require working evenings, weekends, and holidays based on production schedules.\n
Qualifications
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• Candidates should possess skills in unloading and safely moving equipment, including familiarity with proper lifting techniques and material handling.
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• Candidates should possess skills in operating heavy equipment or tools, with an emphasis on safety awareness and adherence to operational procedures.
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• Candidates should possess basic computer literacy skills, including the ability to use scheduling, inventory, or communication software as needed.
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• Candidates should possess strong customer service skills for interacting with artists, staff, and guests in a professional and respectful manner.
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• Candidates should possess a general understanding of aircraft or large-vehicle loading concepts, or be willing to learn similar ramp and cargo processes relevant to theatre operations.
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• Additional beneficial qualifications include the ability to lift and move heavy objects, work in varying weather and environmental conditions, and stand or walk for extended periods.
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• Strong teamwork, clear communication, punctuality, and reliability are essential; prior experience in logistics, warehouse, theatre production, or event support is a plus.
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• High school diploma or equivalent is preferred; willingness to complete safety and equipment training provided by the company is required.
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