Dealer Operations Administrative Associate

Job Description

Job Description

LHH is actively seeking a Dealer Development Associate for our of our top clients! This will be a long term contract opportunity with our client and will report onsite to their office in Oakbrook Terrace! We are looking for someone that is looking to grow in their career within the automotive industry!

Dealer Development Associate

The Dealer Development Associate supports efforts to strengthen and expand a national automotive dealer network. This role provides operational, analytical, and administrative support for dealer development initiatives across the Central Region. The ideal candidate is detail-oriented, analytical, collaborative, and comfortable working in a fast-paced corporate environment.

Key Responsibilities

Dealer Network Support

• Assist with the processing of dealer actions, including relocations, ownership changes, terminations, and new dealer proposals, in accordance with company policies and state regulations.
• Maintain accurate dealer development files, documentation, logs, and reporting databases.
• Support dealer correspondence and communications related to network changes and program updates.

Dealer Performance Analysis

• Analyze and report on dealer performance metrics, including sales performance, service retention, customer experience, and basic financial indicators.
• Assist field teams in identifying performance gaps and preparing action-oriented summaries and reports for internal stakeholders.
• Develop dashboards, presentations, and reporting materials using Microsoft Excel and PowerPoint.

Cross-Functional Collaboration

• Partner with Sales, Service, Finance, and Field Operations teams to support dealer development initiatives and issue resolution.
• Assist in the preparation of presentations, analyses, meeting materials, and internal communications.

Program & Administrative Support

• Maintain network development trackers, SharePoint folders, and reporting tools with a high level of accuracy and organization.
• Support ad hoc projects and administrative assignments as needed.

Qualifications

Education & Experience

• High school diploma or GED required.
• Bachelor's degree in Business, Marketing, Finance, Economics, or a related field preferred.
• 0-2 years of experience in automotive, business operations, retail networks, franchise systems, or other analytical/business support roles preferred (internships included).

Skills & Competencies

• Proficiency in Microsoft Office required:
  • Excel: pivot tables, lookup functions, data analysis, charting, and basic modeling.
  • PowerPoint: presentation development and data visualization.
  • Word & Outlook: professional communication and document formatting.
• Strong analytical and problem-solving skills with the ability to interpret data and performance metrics.
• Excellent written and verbal communication skills.
• Highly organized with strong attention to detail and the ability to manage multiple priorities.
• Ability to collaborate effectively across cross-functional teams.

Additional Requirements

• Professional, positive, and team-oriented demeanor.
• Ability to adapt and thrive in a collaborative corporate environment.

Pay Details: $25.00 to $32.00 per hour

Search managed by: Kaitlynne Hope

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.