Office Manager

Benefits:

Bonus based on performance

Employee discounts

Opportunity for advancement

Training & development

The Office Manager is responsible for assisting in staffing, training in tax preparation, and providing excellent customer service. This position requires leadership, time management, and monitoring of the productivity and growth of the office. The Office Manager is the direct support staff to the Area Manager.

Responsibilities:

Tax Preparation

Assists in recruiting, interviewing, and training employees

Creates and maintains employee schedules to ensure proper staffing

Assists in ensuring that employees are upholding company policies and procedures

Manages and monitors office for performance and productivity

Resolves customer service issues

Assists the Tax School Instructor (open to the public as well as employees)

Complies with daily accounting procedures

Communicates effectively with staff to ensure they are well-informed regarding products and promotions

Supports and encourages staff to carry out the company mission as well as meet company and personal goals.

Position Requirements:

High School Diploma or equivalent

Tax preparation experience preferred

Management experience preferred

Customer service experience

Computer/Technology experience

PTIN certification (can be obtained after the hire date)

Benefits:

Environment focused on teamwork

Year-around position

Flexible schedule

Free continuing education

PTIN Certification: Yes

By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.