Community Manager

Job Details Job Location: Lansing, MI Position Type: Full Time Salary Range: $73,000.00 - $75,000.00 Salary/year Who We Are Redwood Communities, Inc. (“Redwood Communities”), an affiliate of Redwood Housing, is a multifamily property management organization that manages affordable housing communities throughout the country. To date, Redwood Communities has assembled a best-in-class team that currently manages a growing portfolio of properties and has built strong working relationships with government agencies and leading non-profit organizations to raise the standard of living for our communities. Benefits Exceptional medical benefits: We cover more than 90% of medical premiums, and employees have the option of a 100% employer-paid HSA medical plan. 100% company paid dental and vision benefits for employee coverage. Healthcare and dependent care flexible spending accounts. Company paid life insurance, AD&D Best-in-class voluntary insurance benefits. Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 6% contributed by the employee. Employee assistance program (EAP) with 24/7 counseling services. 3 weeks of paid time off each year. 12 paid holidays each year & 2 floating holiday. About the Position The Floating Community Manager to provide temporary coverage and leadership support across multiple sites as needed. This role requires a flexible, hands-on leader who can quickly adapt to different properties, effectively supervise and train onsite staff, and ensure consistent compliance with company policies and industry regulations. The Floating Community Manager plays a key role in maintaining high standards of property operations, tenant relations, and team performance. The ideal candidate is organized, solutions-oriented, and capable of managing multiple priorities in a fast-paced, dynamic environment. Schedule Monday-Friday 8am-5pm Pay Details $73k-75k/year Position Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities Serve as acting Community Manager at assigned HUD or multifamily properties on a temporary or rotating basis. Oversee day-to-day property operations, ensuring smooth transitions between permanent staff. Enforce lease agreements, community rules, and company policies consistently and fairly. Ensure timely completion of service requests and maintain high curb appeal standards. Monitor vendors and contractors to ensure quality work and budget compliance. HUD & Regulatory Compliance Maintain full compliance with HUD regulations, Fair Housing, EIV, and other governing agencies. Accurately complete and review HUD recertifications, move-ins, move-outs, and interim certifications. Ensure files are audit-ready at all times and assist with MOR and REAC inspections as needed. Collaborate with compliance staff to resolve tenant file deficiencies or discrepancies. Financial Management Collect and post rents, manage delinquencies, and process deposits according to policy. Review and monitor property budgets, control expenses, and report financial variances to the Regional Manager. Prepare and submit required reports accurately and on time. Leasing & Marketing Support occupancy goals through leasing activities, resident retention, and marketing initiatives. Conduct community outreach to maintain positive relationships and strong occupancy levels. Process applications in accordance with HUD and company policies. Resident Relations Foster a professional, courteous, and responsive environment for residents. Address resident concerns promptly and effectively. Support community events and resident engagement initiatives. Leadership & Training Provide positive guidance and training to on-site staff as needed during assignments. Support the onboarding of new Community Managers or Assistant Managers Property Manager is unavailable. Promote teamwork and uphold company culture across all properties. Knowledge, Skills and Abilities Excellent communication skills (written and verbal) with strong attention to detail. Strong interpersonal abilities with a proven capacity to collaborate effectively across diverse teams and stakeholders. Proactive, organized, and adaptable, with the ability to manage multiple priorities in a fast-paced environment. Demonstrated professionalism, ethics, and integrity in all aspects of work. Effective leadership and team development capabilities. Solid financial acumen with experience in strategic decision-making. Skilled in resident and client relationship management, ensuring high levels of satisfaction and engagement. Thorough understanding of regulatory compliance requirements and meticulous attention to detail. Strong problem-solving and conflict resolution skills with a focus on practical, effective outcomes. Qualifications 3 + years of experience as a Community Manager or higher in multifamily housing. Strong understanding of property management operations, budgeting, and financial reporting. Experience with affordable housing (LIHTC & HUD, or similar programs) required. Excellent Communication, leadership and organizational skills. Proficiency in property management software RealPage and Microsoft Office Suite. Valid driver’s license and insurance. Successful completion of background check. Must be legally qualified to work in the U.S. meeting I-9 guidelines Equal Opportunity Employer Redwood Communities is an Equal Opportunity Employer. #J-18808-Ljbffr