Receptionist - State Farm Agent Team Member

Job Description

Job Description

Why Join Our Team?
At Andrew Suby State Farm, we're looking for a rock star Receptionist who brings a positive attitude, strong communication skills, and a passion for delivering exceptional customer service!

We're a fun, supportive, and team-oriented office where your contributions matter and every day brings new opportunities to learn and grow. Our ideal candidate is a natural problem-solver, stays cool under pressure, takes initiative, and enjoys being part of a team that works hard and has fun along the way.

If you're looking for more than just a job—a place where you're appreciated, supported, and encouraged to succeed— we'd love to meet you!

Benefits We Offer:

• Consistent Monday–Friday schedule 8:15-5:15. No weekends!
• Competitive salary: $20–$26/hour (includes uncapped commission)
• Signing bonus up to $2,000 , based on licenses obtained before your start date
• Simple IRA with company matching
• Health insurance stipend
• Paid time off. All major holidays off!
• Bonus based on performance
• Opportunity for advancement
• Ongoing training & development
• Supportive team environment

About the Role
As our Receptionist, you’ll help create a welcoming experience for customers while supporting the day-to-day operations of our office. You’ll work closely with our team to schedule appointments, answer questions, maintain customer information, quote new and existing customers, and identify opportunities to help customers with their insurance needs.

Responsibilities:

• Greet customers warmly in person and over the phone
• Schedule appointments and help manage office communications
• Assist customers with questions, quotes, and follow up on their needs
• Maintain accurate customer records and information
• Have conversations with prospective and existing customers about their insurance needs
• Identify opportunities to connect customers with appropriate insurance products
• Assist with administrative tasks and special projects
• Provide professional, friendly service throughout every customer interaction

 
What We’re Looking For
Our ideal candidate is:

• Friendly, professional, and comfortable talking with people
• Organized and detail-oriented
• Able to multitask and prioritize in a busy office
• Comfortable learning new technology and computer systems
• A strong communicator and problem solver
• Comfortable participating in customer-focused sales conversations
• Motivated to learn and grow within the insurance industry
• Willingness to obtain and maintain required insurance licensing

Previous receptionist, administrative, customer service, or sales experience is preferred, but we’re willing to train the right person.

About Our Agency
Andrew Suby State Farm is a growing insurance and financial services agency in Marshall, MN. Our mission is to help people manage the risks of everyday life, recover from the unexpected, and achieve their goals. We provide personalized insurance and financial services, including Auto, Home, Business, Farm, Life, Renters, Health, and more. Our team takes the time to understand each customer’s needs so we can help protect what matters most. We’re looking for someone who wants to become an important part of our growing agency.

Ready to Grow With Us?
If you’re looking for more than just a job and want the opportunity to build your skills, develop your career, and make a difference in the lives of customers, we encourage you to apply!