Medical Office Coordinator

Medical Office Coordinator

Position: Medical Office Coordinator

Location: Baltimore, MD, 21287

Duration: 3 Months Contract, potential for temporary-to-hire

Shift: 9am-5pm. Monday-Friday

Coordinates a multi-faceted, high volume medical and/or surgical office. Serves as liaison to department, administration, clinical management, and hospital services.

Assists patients, patients' families, referring physicians, and third party carriers to resolve patient related issues.

Triages patient calls and medical issues.

Answers patient medical questions where appropriate and determines if physician/nurse response is required.

Schedules patients for laboratory tests, medical examinations, procedures, and admissions.

Resolves any schedule conflicts. Uses electronic medical records systems to access, enter, and edit patient information.

Relays information to patients regarding preparation for laboratory tests, examinations, and procedures.

Assures all patient correspondence (consent, orders, history, and physical, etc.) is transmitted to correct areas in a timely manner to streamline patient processing.

Utilizes knowledge of physician(s)' practice and requirements of third party payers to provide appropriate documentation to assure authorization/certification for medical services.

Demonstrates awareness of limitations of institutional resources, and seeks to maximize physician scheduling within this context. Informs patients of costs of care being provided, and refers them to appropriate resources for further information, guidance, or assistance.

Obtains pre-certifications as required by patients' health care insurers or managed care providers.

Arranges or assists in arranging patient transportation. Operates personal computer to access e-mail, electronic calendars, and other basic office support software.