Senior Operations Manager

Overview Senior Operations ManagerReporting To: General ManagerFLSA: Full-Time | Salaried | ExemptCompensation: $65,000–$70,000 Annually Position Summary Responsible for directing and overseeing all Operations functions, including engineering, maintenance, event conversion, public safety, and custodial services. Coordinates activities across departments and contractors to ensure smooth event execution and facility readiness. Maintains compliance with laws, codes, and safety standards; develops policies, procedures, and training programs. Manages budgets, inventory, contracts, and vendor negotiations. Oversees preventive maintenance, emergency procedures, and special projects such as construction or expansion. Acts as a liaison with external agencies and serves as Manager on Duty when required. Essential Duties & Responsibilities Direct, supervise, and schedule all aspects of Operations, including engineering; building and grounds; maintenance; event conversion & technical services, including ADA compliance; public safety; and custodial services. Coordinate Operations activities with other departments and event-related contractors to ensure facility readiness and smooth operation of events. Implement and update facility rules, regulations, policies, and procedures. Ensure all events are built, advanced, and fulfilled at the highest level with the event management and event operation team. Provide clear, concise, and timely communication of directives to other departments. Ensure the Operations Department receives pertinent information for the most effective use of the facility and staffing. Oversee maintenance of the Physical Plant, systems, equipment, and vehicles. Authorize the requisition of equipment and supplies within budget guidelines. Provide yearly inventory of all equipment. Know and ensure all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations, and emergency procedures are followed. Develop policies and procedures to ensure best practice compliance with laws, regulations, and company standards. Develop a program to train all employees on fire/life safety, emergency, and OSHA procedures. Investigate, analyze, and resolve operational problems and complaints. Conduct periodic staff meetings to discuss procedures, problems, and policy changes. Negotiate with vendors, unions, contractors, and/or service providers. Develop and implement preventive maintenance schedules, emergency procedures, safety, and risk management policies in compliance with all corporate and governmental regulations. Act as a liaison to public utility, environmental, and energy agencies. Serve as Manager on Duty as required. Supervisory Responsibilities Carry out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Interview, hire, and train employees. Plan, assign, and direct work. Appraise performance. Reward and discipline employees. Address complaints and resolve problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree, preferably with a major in Management or Maintenance Engineering. Minimum of 2 years’ experience in supervising or managing in a similar facility. Additional experience may be substituted for education. Skills and Abilities Excellent organizational skills. Ability to prioritize and manage multiple projects simultaneously. Good written, verbal, and interpersonal skills; ability to interact with all levels of staff, including management. Ability to effectively supervise staff. Professional presentation, appearance, and work ethics. Knowledge of Microsoft Office, including Excel. Ability to work with limited supervision and as a team member. Requires ability to work at events plus flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Employment Opportunity Statement Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. #J-18808-Ljbffr