Administrative & Customer Service Coordinator

Administrative & Customer Service CoordinatorDo you thrive in a fast-paced environment, love helping people, and take pride in keeping things running smoothly? We're looking for a proactive, detail-driven Administrative & Customer Service Coordinator to be the backbone of our operations. If you're a strong communicator, multitasker, and natural problem-solver, this role is for you.Customer Service ExcellenceBe the welcoming first point of contact for clients—answer calls, explain services, and set the tone with a professional, positive experience.Scheduling & DispatchCoordinate technician schedules to ensure on-time service.Manage project updates through internal systems to keep everything on track.Sales & Lead SupportFollow up with leads, respond to proposal requests, and help move opportunities to close.Track sales activity and support the sales team with timely updates.Project CoordinationPrepare and send proposals.Maintain accurate project files and documentation.Communicate clearly between customers, technicians, and managers to keep projects moving.What You BringExcellent communication—confident, professional, and personable.Tech-savvy and organized, with a knack for managing details.Ability to multitask and stay calm under pressure.Strong attention to detail—nothing slips through the cracks.Experience in restoration, construction, or service industries is a plus (but a positive, customer-first attitude is non-negotiable).What You'll GetCompensation: $47,000–$50,000 base (DOE) + commissions + annual bonusBenefits: Health, dental, and vision insurance + 401(k) with company matchPaid Time Off: PTO + company holidaysGrowth: Ongoing training in technical skills, leadership development, and career advancement opportunitiesAbout UsWe're a locally owned business and a proud part of the nation's leading restoration franchise. That means you'll get the supportive, small-team feel of a team business—backed by the resources, training, and reputation of a national brand. We work hard, celebrate wins, and support each other every step of the way. If you need constant reminders to stay organized, energized, or customer-focused—this isn't the role for you. But if you're excited to make a difference every single day, we'd love to meet you.Apply today and join a team that restores more than properties—we restore peace of mind.