Child & Family Services Case Manager

Job Summary Child & Family Services Case Manager – Eastern Iowa Service Area (Scott County HHS office, 600 W 4th St., Davenport, IA 52801). Full-time, Monday–Friday 8:00 AM–4:30 PM, with on‑call rotation for evenings, weekends, and some holidays. Telework may be available after 6‑month probation. Valid driver’s license, background check, and mileage reimbursement ($0.50/mile) required. Key Responsibilities Assess risk and safety factors affecting children and families in a variety of settings Schedule and conduct monthly in‑home visits with parents and children Complete timely and accurate documentation, including case notes and court reports Attend court hearings and testify as required Respond to crisis situations with urgency, offering immediate support and stabilizing interventions Collaborate with legal professionals, law enforcement, treatment providers, and other community partners Manage a diverse and dynamic caseload with flexibility and analytical reasoning Essential Skills Engagement and advocacy Crisis management Oral and written communication skills Observational, critical thinking, and analytical skills Prioritization and time management Qualifications Graduation from an accredited four‑year college or university, or the equivalent of four years of full‑time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems, or an equivalent combination of education and experience substituting the equivalent of one year of full‑time qualifying work experience for one year of required education up to a maximum substitution of four years. Designated positions in this job class require applicants to obtain the required Chauffeurs License and endorsements within a period of time as determined by the appointing authority at the time of hire. Benefits Health, Dental, and Vision Coverage Paid Time Off: vacation (96 hours/year initial), sick leave (144 hours/year), holidays (9 days/year) Retirement Plans: IPERS and Retirement Investors Club (RIC) with State matching up to $75/month Flexible Spending Accounts for medical and dependent care expenses Life insurance and free long‑term disability insurance Employee Assistance Program Employee Discount Programs Background Checks Applicants must complete a background check to be considered for this position. EEO Statement The State of Iowa is an EEO/AA Employer. HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities, and veterans are encouraged to apply. Right to Work & E‑Verify The State of Iowa participates in E‑Verify, a federal program that confirms employment eligibility for newly hired employees. We also comply with federal Right to Work laws. #J-18808-Ljbffr