Escrow Receptionist

Job Summary

We are seeking an Escrow Receptionist for a temp-to-hire opportunity with a professional real estate and escrow office in San Diego, CA. This role is ideal for a polished, organized, and customer-focused candidate with direct escrow experience who enjoys being the first point of contact for clients, guests, lenders, messengers, and internal team members.

The Escrow Receptionist will initially focus on front desk, reception, and clerical support duties for the first 30 to 60 days before escrow processing responsibilities are gradually introduced. This is a strong opportunity to join a supportive branch environment where accuracy, professionalism, teamwork, and a positive client experience are highly valued. Candidates who are detail-oriented, calm under pressure, and eager to grow within the escrow process will be well positioned for success.

Key Responsibilities

- Answer phones, greet office visitors, assist clients, and provide professional front desk support.
- Process mail, deliveries, shipments, messenger requests, filing, stocking, and general office organization.
- Review purchase contracts, input data into escrow software, generate client forms, and verify form accuracy.
- Disburse opening packages, review returned documents, and update files with accurate transaction information.
- Order reports, demands, insurance items, and other transaction-related documents as needed.
- Upload documents to a cloud-based system while maintaining accuracy in a paperless work environment.

Compensation and Benefits

- Pay Rate: $25.00 to $27.00 per hour.
- Job Type: Temp-to-Hire.
- Location: San Diego, CA.

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Required Qualifications and Skills

- Provide front desk reception support, including answering phones, greeting guests, and assisting with office communication.
- Maintain escrow-related clerical duties, document organization, mail processing, shipments, and file updates.
- Support escrow processing tasks, including contract review, data entry, forms generation, and opening package distribution.
- Coordinate transaction-related items such as reports, demands, insurance requests, lender communication, and document uploads.

- 1+ years of direct escrow experience required.
- Familiarity with Microsoft Windows and Microsoft Office.
- Experience working with DocuSign and paperless document workflows.
- Direct knowledge of the escrow process and real estate transaction documentation.
- Exceptional interpersonal, organizational, and phone communication skills.
- Strong attention to detail and accuracy in a fast-paced, deadline-driven environment.
- Ability to shift efficiently between reception, clerical, administrative, and processing tasks.
- Professional, service-oriented approach with a focus on client experience.

Preferred Qualifications

- Experience with Qualia settlement software.
- Prior experience in a real estate, escrow, title, mortgage, or property management office environment.
- Ability to learn new escrow systems quickly and support a high-volume branch team.