Sous Chef

Description Position Title: Sous Chef Department: Kitchen Accountable To: Executive Chef, General Manager The Sous Chef is responsible for all daily operations of the kitchen. They must demonstrate strong communication skills and leadership abilities, as well as maintain a safe and sanitary work environment. The Sous Chef is responsible for the development of new and current team members, while upholding all service standards and ensuring all food is served according to standards. In addition, they must coach team member’s performance – remaining friendly and flexible—resulting in the best guest experience possible. Specifically, the Sous Chef ensures consistent execution of BOH systems and profitability by providing and ensuring quality training, coaching and follow-through. This position is accountable for maintaining high quality food, food cost controls, labor cost controls, systems, organization, team member engagement and the guest experience. Essential Functions Allocate approximately 50% of time to assign specific duties to all employees under supervision for efficient operation of kitchen, visually inspect, select and use only the freshest produce. Allocate approximately 20% of time to perform math calculations for recipes, process requisitions for supplies, select, train, and supervise kitchen staff in proper preparation, and foster improvements. Allocate approximately 5% of time to schedule culinary staff so that proper coverage is maintained while keeping payroll costs in line. Allocate approximately 10% of time to ensure proper receiving, storage (including temperature setting) and rotation of food products to comply with health department regulations. Allocate approximately 5% of time to adhere to control procedures for cost and quality. Allocate approximately 5% of time to conduct pre-meal meetings and test line staff to ensure full knowledge and proper representation of menu items. Other Regular attendance in conformance with the standards, which may be established and or altered by Twigs Bistro and Martini Bar and/or Twigs American Kitchen from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the restaurant. Upon employment, all employees are required to fully comply with the Twigs Bistro and Martini Bar rules and regulations for the safe and efficient operation of our properties. Employees who violate the Twigs Bistro and Martini Bar rules and regulations will be subject to disciplinary action, up to and including termination of employment. Supportive Functions Assist Executive Chef in menu design and recipe specifications. Supervise daily cleaning of walk-in and reach-in boxes for safety reasons. Maintain schedules for proper staffing. Report any equipment in need of repair to General Manager for service. Perform other duties as requested, such as VIP parties and staff meetings. Specific Job Knowledge, Skill, and Ability Considerable knowledge of mathematical skills necessary to interpret reports and budgets. Knowledge of menu development, insight to marketing, cost and wage control. Knowledge of food products, standard recipes and proper preparation. Ability to analyze, forecast data, and make judgments to ensure proper payroll and production control. Ability to read, write and speak English to comprehend and communicate job functions. Finger/hand dexterity in order to operate food machinery. Ability to grasp, lift and/or carry, or otherwise move goods weighing a maximum of 150 pounds on a regular basis. Ability to work in confined spaces. Ability to supervise large staff and accomplish goals on a timely basis. Ability to perform duties within extreme temperature ranges. Ability to conduct meetings, menu briefings and maintain communication lines between line staff and General Manager. Ability to stand, walk, and/or sit continuously to perform essential functions for an extended period of time. Ability to effectively deal with internal and external customers, some requiring high levels of patience, tact, and diplomacy. Hearing and visual ability to observe and detect signs of emergency situations and distinguish product quality and presentation. Qualification Standards Education: Any combination of education and experience equivalent that provides the required knowledge, skills, and abilities. High school education is preferred. Experience: Minimum three (3) years full service restaurant experience required. Prior supervisory experience preferred. Licenses or Certificates: Ability to obtain any government required licenses or certificates. For example: Local health department certification and state liquor control board certificate. CPR certification and/or first aid training preferred. Grooming: All employees must maintain a neat, clean, and well-groomed appearance (specific standards in employee handbook). Performance Standards & Expectations Arrive to work each day with an energetic, positive attitude, ready to lead our team. Expected to keep a clear separation from friendships and fraternization with team members. Be willing to do anything you would ask the team to do. Support the team in all aspects of the job. Be a part of the solution, not the problem. Lead by example at all times. Properly follow service standards. Pay exceptional attention to detail. Multi-task at a high level in a fast paced environment. Follow all Policies/Procedures at all times. Hold fellow team members accountable for their actions. Properly assist the team in various FOH functions whether just managing or taking tables. Help with training of current and new staff members. Promote all featured items (i.e., fresh sheets, promotions, etc.). Ability to take care of guests efficiently while also being open and available to assist co-workers where needed. Maintain an attitude of confidence and understanding in the team. Managers use their time so that the best possible results can be achieved by the team. Performance expectations and operating standards are clearly communicated to each person on the team. Team and individual assignments are completed accurately and on schedule. Team members hired reflect the goals of the company. Team members receive training and mentoring to master their current position and are encouraged to learn new positions. Team members are well informed and feel empowered to make appropriate decisions that reflect the company’s goals. Key team members are offered developmental opportunities. Succession planning is ongoing daily. Good performance is recognized and poor performance is offered prompt feedback and corrected in a positive manner. Performance is evaluated fairly and regularly. Effective communication is achieved when communicating with others. Policies, procedures and all pertinent information are up to date and communicated clearly to the team. Decisions are made in a timely manner. Conflicts are resolved promptly. Supervision is done in the framework of maintaining team member’s self esteem, focusing on behavior or performance not people or personality, encouraging participation, listening effectively, and overcoming barriers to communication. #J-18808-Ljbffr