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Office Admin / Dispatcher / Scheduler - Support Our Tech Team!

KC Mechanical

Job Description

Job Description

Are you great on the phone, good under pressure, and looking for a role where your people skills really matter?

KC Mechanical , Vermont’s leading commercial kitchen service company, is looking for an Admin / Dispatcher / Scheduler to join our office team. You'll help coordinate technicians across Northern and Central Vermont, working closely with the rest of our scheduling and parts teams.

If you’ve worked in a call center, customer service desk, or office admin role and want a position with more ownership and real teamwork, this might be the perfect fit.

What You'll Do:

  • Schedule service calls and dispatch techs throughout Vermont

  • Answer customer calls and update work orders

  • Monitor job progress and adjust schedules as needed

  • Communicate daily with technicians, parts managers, and other schedulers

  • Keep things running smoothly and customers informed

We’re Looking For:

  • Friendly and clear communicator (phone and email)

  • Able to juggle multiple calls and tasks at once

  • Confident with basic computer systems and scheduling tools

  • Positive, collaborative mindset

  • In-person availability in our Colchester office

Why Join Us?

  • Locally owned business, nearly 30 years strong

  • Team culture: no egos, no micromanaging

  • Medical, Dental, HRA, Life Insurance

  • 401(k) with company match

  • Paid time off and holidays

  • Full-time, year-round stability

Apply today and bring your people skills into a role with more purpose, team connection, and growth potential.

Vacancy posted 6 days ago
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