Collections Specialist

Kforce has a client in Tampa, FL that is seeking a Collections Specialist. Position Overview: Our client is seeking a B2B Collections Specialist to join their growing finance team. This role is responsible for managing business-to-business collections, resolving outstanding account balances, and partnering with internal stakeholders to improve cash flow and collection performance. The ideal candidate is detail-oriented, proactive, and comfortable communicating with customers and internal teams to resolve billing and payment issues. Key Responsibilities:

• Manage a portfolio of business accounts and monitor aged receivables
• Conduct collection activities via phone, email, and written correspondence to resolve outstanding balances
• Research and resolve payment discrepancies, short pays, disputes, and unapplied cash
• Work closely with billing, accounting, and operational teams to address invoice, reconciliation, and audit-related issues
• Maintain accurate records of collection efforts and account activity
• Escalate delinquent accounts and potential collection risks to leadership as needed
• Respond promptly and professionally to customer and internal inquiries
• Assist with reporting, account reconciliations, and special projects
• Support onboarding and training of new team members when required
• 2-5 years of experience in B2B collections, accounts receivable, or a related accounting function
• Strong understanding of collections strategies and reconciliation processes
• Excellent communication and relationship-building skills
• Strong organizational skills with the ability to manage multiple priorities
• Proficiency with Microsoft Office, including Excel
• Knowledge of accounting and financial processes

Preferred Qualifications:

• Bachelor's degree in Accounting, Finance, Business, or a related field
• Advanced Excel skills, including Pivot Tables, XLOOKUPs, and VLOOKUPs
• Experience using electronic billing and accounts receivable systems
• Prior experience in a professional services, legal, consulting, or corporate environment

The ideal candidate is a collaborative professional who can balance customer service with effective collections practices. This individual will be comfortable working with stakeholders at all levels while helping drive timely payment resolution and improving overall accounts receivable performance.