Pharmacy Technician | Western Psychiatric Hospital

Pharmacy Technician Opportunity

Are you a pharmacy technician looking for a new challenge? This position will help support our established Meds to Beds program. Monday – Friday, daylight hours with no holidays required.

This is a unique opportunity to assist with the Meds-to-Beds Program at a Behavioral Health Hospital. The Meds-to-Beds Pharmacy Technician supports the safe and timely discharge of hospital patients by coordinating prescription processing through Forbes Pharmacy. Responsibilities include entering prescriptions, resolving insurance and billing issues, assisting with prior authorizations, preparing prescriptions for dispensing, delivering medications to patients prior to discharge, and completing point-of-sale transactions. The technician works closely with outpatient pharmacy staff, hospital personnel, patients, and caregivers to help identify and resolve barriers that could delay patients from receiving their discharge medications.

We offer a competitive salary, a career ladder to allow you to grow within your pharmacy technician career, and a generous benefits package. Apply today to learn more!

Prescription Processing & Filling

• Enter and process prescriptions through Forbes Pharmacy accurately and efficiently.
• Verify patient demographic, insurance, and billing information during prescription processing.
• Assist with filling and preparing medication orders for pharmacist verification, including medications requiring special handling, as permitted by policy.
• Identify prescription processing issues and communicate concerns to the pharmacist or appropriate healthcare team member.

Insurance, Billing & Prior Authorization Support

• Process prescription insurance claims and troubleshoot rejected or denied claims.
• Assist patients and pharmacy staff with resolving insurance coverage and billing issues.
• Identify prescriptions requiring prior authorization and assist with coordinating the necessary information between the pharmacy, prescriber, insurance plan, and other appropriate personnel.
• Communicate prescription cost or coverage barriers to appropriate staff so issues can be addressed prior to discharge.

Meds-to-Beds Distribution

• Coordinate completed discharge prescriptions for delivery to hospitalized patients prior to discharge.
• Deliver prescriptions to the appropriate patient or designated recipient in accordance with pharmacy procedures.
• Communicate with nursing, pharmacy, and other hospital personnel regarding prescription status and delivery needs.
• Help facilitate timely medication delivery to support an efficient patient discharge process.
• Return undelivered or discontinued prescriptions to the pharmacy and ensure they are handled appropriately.

Point-of-Sale & Patient Service

• Finalize prescription sales using the pharmacy point-of-sale (POS) system.
• Collect applicable patient payments and follow established cash-handling and transaction procedures.
• Provide professional and courteous service to patients and caregivers during prescription delivery.
• Refer medication counseling questions or other clinical concerns to the pharmacist.

General Responsibilities

• Maintain appropriate medication security, storage, and handling throughout the prescription preparation and delivery process.
• Maintain accurate patient and prescription information within pharmacy computer systems.
• Maintain a clean, organized, and safe work environment.
• Communicate effectively with pharmacists, pharmacy technicians, nurses, prescribers, patients, caregivers, and other hospital personnel.
• Protect patient confidentiality and handle patient information appropriately.
• Follow applicable pharmacy policies, procedures, regulatory requirements, and medication safety standards.

• Completion of high school diploma or equivalent required AND one of the following:
• Completion of an accredited pharmacy technician program
• Six months of previous pharmacy technician experience required
• Six months experience as a Pharmacy Assistant within the UPMC Health System
• Enrollment in a college program and in good standing

ATTENTION: A COPY OF YOUR HIGHEST DEGREE LEVEL TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION. Licensure, Certifications, and Clearances: PA State Board of Pharmacy Registration required for all PA locations; If working in a New York facility, must have received certification from a nationally accredited pharmacy program (CPhT) and be registered with the New York State Board of Pharmacy.

• Cardiopulmonary Resuscitation (CPR)
• Comprehensive Crisis Management (CCMC)
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran