IT Project Manager (APPSW)

Telework Eligible

Yes

Major Duties

• Participates in the software development life cycle (SDLC) of requirements, design, development, and lifecycle management for Information Technology {IT) systems, and associated network architecture infrastructure of DLA life, health/safety programs.
• Monitors and tracks development projects to ensure platform governance and quality control.
• Supports all phases of IT system acquisition projects to include planning, analysis, design, development, testing, deployment, implementation, and sustainment.
• Assists in developing acquisition strategies, preparing key program documentation such as System Engineering Plans (SEP), Test and Evaluation Master Plans (TEMP), and Continuity of Operations (CONOPS).
• Ensures adherence to program performance requirements by maintaining compliance with cost, schedule, and performance metrics as outlined by functional and technical stakeholders.
• Manages risk, mitigation strategies, and change management processes to meet program objectives.
• Analyzes and resolves technical challenges, including configuration/interface issues.
• Leverages analytical methods to identify and implement solutions that enhance system interoperability.
• Evaluates and optimizes business processes within automated information systems (AIS) using Commercial Off-the-Shelf (COTS) and Government Off-the-Shelf (GOTS) software.
• Ensures proposed system changes, enhancements, and fixes are fully aligned with operational goals while maximizing software and hardware capabilities.
• Develops and validates functional and technical requirements, ensuring alignment with mission objectives and adherence to DoD standards.
• Prepares detailed functional and technical specifications and acquisition requirements to guide system implementation and sustainment activities.
• Participates in stakeholder engagement, communicating with DLA Leadership, program managers, site representatives, and cross-functional teams to deliver solutions, technical requirements, and operational timelines.
• Collaborates with contracting and acquisition professionals to ensure seamless execution of acquisition milestones.
• Acts as the Contracting Officer's Representative (COR) or Contracting Officer Technical Representative (COTR), managing contractor performance, tracking deliverables, and ensuring compliance with contract terms and conditions.
• Supports the development of Statements of Work (SOW), Performance Work Statements (PWS), Independent Government Cost Estimates (IGCE), and contract modifications.
• Monitors and manages technical risks associated with system integration, and system interoperability, ensuring secure and reliable operations across IT environments.
• Provides customer and user support, addressing critical system issues, preparing comprehensive responses, and implementing recommended solutions. Ensures continuous improvement through postimplementation reviews and system updates.
• Supports sustainment and cybersecurity compliance and maintains application documentation to support DLA audit readiness, Risk Management Framework (RMF), and eMASS requirements.

Qualification Summary

To qualify for a IT PROJECT MANAGER (APPSW), your resume and supporting documentation must support: 1. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Recommends effective resolutions to system design and problem issues, balancing trade-offs between system performance, efficiency, customer and business needs, the criticality of the process within the business area, and the technical capabilities of current software and hardware for IT systems. Analyzes and evaluates customer user requirements from multiple perspectives, including processes embedded within COTS software and the functionality of electronic components supporting DLA's logistics business operations. Ensures application interfaces, extensions, forms, and reports adhere to regulatory requirements governing IT cybersecurity while aligning with the agency's logistics business processes and operational objectives. Ensures tasks related to all facets of the project including requirements definition, product development, systems support and implementation are complete within schedule. Consults with Senior Project Integrator to resolve project management problems that require the incumbent to apply precedent setting solutions to technology, methodology, policy, and guidance conflicts. 2. Education: Applicants may not qualify for this position based on education in lieu of specialized experience. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.