Business Analyst

Business Analyst's to conduct data cleansing activities for both incoming data and data at rest to support implementation and use of the PA Immunization Electronic Registry System (PIERS),

BACKGROUND

Contractor(s) will be responsible for manual record deduplication, i.e., the process of identifying and resolving duplicate patient demographic and/or vaccination records created when the IIS is unable to automatically match and merge the records. This position will also be responsible for processing incoming vaccination records requests and change requests from the public.

The primary 'objectives' of this engagement are to provide deduplication support and to process immunization records requests. The contractor will work directly with the registry manager, registry supervisors, registry specialists, and other contracted staff of the PIERS team during this assignment.

This position will primarily be 'Telework' based. But Candidate MUST reside within a commutable distance from Harrisburg, PA / be able to report to the DOH office location on an 'AS NEEDED' basis.

Requirements:

Manually merge immunization records in PIERS possible duplicate case queues

Merge duplicate immunization records identified by providers reporting to PIERS

Separate records that are found to be comingled or incorrectly merged

Resolve data discrepancies in patient records

Identify trends in the creation of duplicate records

Suggest improvements to IIS matching and merging processes

Work with the registry manager and other IIS staff to develop, update, and maintain clearly defined standard operating procedures to support manual merging of immunization records and separation of records that have been incorrectly merged

Process immunization record requests

Process immunization record change requests

Provide PIERS hotline support for calls from the public regarding their immunization record requests

Communicate with public regarding their immunization record requests via phone and email

Adhere to jurisdiction policies to always maintain the security and confidentiality of PIERS data

Communicate and collaborate with IIS staff to resolve duplicates and comingled records

Consistently treat end users, stakeholders, and co-workers with dignity and respect

Create and maintain a work environment that is welcoming and respectful of diversity

Assist with other related tasks and duties as necessary