Maintenance Technician - East End

Job Description

Job Description

Be a part of something great and find yourself At Home, At Sherman! As a member of Sherman, we invite you to join our mission of Building Communities, Enriching Neighborhoods. You can make an immediate impact supporting our real estate development and management operations in hotels, residential, and retail.

If you are passionate about helping others and knowledgeable with facilities repair and maintenance, we have the right opportunity for you! At Sherman, we pride ourselves on hiring resident-focused and skilled maintenance talent who strive to solve, repair and troubleshoot a wide range of complex and preventative facilities responsibilities. We believe we can offer a challenging, fast-paced and rewarding experience that is unique to supporting our mission, vision, and values.

Where will this role work?

This Maintenance Technician will service our market-rate East End Apartments in Downtown Minneapolis (180 units).

Schedule & Hours:

• The schedule for this role will be Monday - Friday; 8 AM - 5 PM
• Some evening and weekend on-call rotations are required. Ask about our new on-call incentive program!

ESSENTIAL FUNCTIONS

• Completes general maintenance and upkeep responsibilities including minor plumbing, electrical, HVAC, light carpentry, painting, and landscaping.
• Responds to open work orders and resolves resident/tenant requests within 24 hours.
• Prepares and turns vacated apartment units within a 24-hour period (5 days if not immediate). All vacated apartments must be painted, thoroughly cleaned, carpets shampooed and repairs done in a timely and impeccable manner.
• Assists in scheduling and completing preventive maintenance for buildings and building equipment.
• Completes hands-on work of all building repairs, preventative maintenance, and general upkeep of the facility with special attention to more involved operations or projects.
• Diagnoses problems, replaces or repairs parts, tests and makes adjustments.
• Uses a variety of hand and power tools, electric meters and material handling equipment in performing duties.
• Walks property at regular intervals (daily) to ensure resident/tenant property rules are being followed .
• Works on the last day and first day of each month until responsibilities completed; some overtime may be required. Evening and weekend on-call rotations as required.
• Assists in maintaining sufficient maintenance supply stock.
• Assists in contracting all outside vendors and taking bids for special projects or extensive maintenance.
• Obtains approvals for expenditures and maintains budgets.
• Maintains exterior grounds and interior common areas in quality, presentable condition.
• Maintains customer service and excellent relations with residents, tenants, vendors and other external or internal organizations.
• Keeps management informed at all times in the areas of: property conditions, resident/tenant complaints, and suggestions for improvement of property performance.
• Reviews turnover schedule regularly with management team.
• Reports resident/tenant lease and policy violations to management.
• Other tasks & duties as assigned based on business need; evening and weekend on-call rotations required.
• Works designated schedule and adhered to Sherman Associates attendance policy. Follows grooming and appearance standards, general work rules, and all policies/procedures.
• Maintains a clean and safe work environment and follows all safety and emergency procedures.
• Attends all required meetings and training sessions, including travel to corporate headquarters.

MINIMUM REQUIREMENTS

• High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years of education and production maintenance experience
• 1-4 years of experience in maintenance or related carpentry/construction. Ideally in residential or commercial real estate.
• Special boilers license or willingness to obtain one, if applicable.
• Certified Pool Operator (CPO) or willingness to obtain one, if applicable.
• Must provide own hand tools.
• Current and valid driver’s license required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record.
• Willingness and ability to run errands to hardware store for maintenance supplies, cleaning supplies, or other items.
• Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.
• Must live within 30 minutes of property to meet on-call standards and expectations.
• As applicable, must possess a valid driver’s license, reliable vehicle with insurance and safe DMV driving record.
• A passion for the mission, vision, and values of Sherman Associates.
• Office hours may vary due to the specific needs of the portfolio.

WORK ENVIRONMENT

• While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud.

PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

ADDITIONAL SCREENING REQUIREMENTS

• Current and valid driver’s license is required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record.
• Must successfully meet criminal background screening requirements for position, including MN statute 299C.67 to 299C.71 (Kari Koskinen Background)