Pharmacy Tech - Pharmacy Automation Technician

Pharmacy Automation Technician

This Pharmacy Automation Technician position supports inpatient pharmacy operations across Carilion Clinic's system of inpatient pharmacies, including a 718-bed Level 1 Trauma Center with a NICU and Children's Hospital. Technicians in this role are essential members of the healthcare team and directly contribute to safe, timely medication access for adult, pediatric, and neonatal patients.

Serving as Omnicell Administrators, technicians in this role are responsible for the implementation, configuration, and ongoing maintenance of Automated Dispensing Cabinets throughout inpatient units. They maintain Central Pharmacy Workflow and Controlled Substance Workflow within the Omnicell system, ensuring accuracy, compliance, and operational efficiency across all supported facilities. Technicians receive advanced Omnicell training to develop the expertise necessary to effectively manage and troubleshoot these systems at a high level.

A core function of this position is providing system-wide support to Carilion Clinic's inpatient pharmacies, including on-call coverage to ensure uninterrupted automation operations. Technicians are responsible for optimizing automated dispensing cabinet performance by managing medication profiles — adding and removing medications and establishing appropriate par levels — leveraging advanced utilization analytics to drive data-informed decisions that improve efficiency and support patient care.

Success in this role requires excellent customer service and service recovery skills, as technicians work directly with nurses, anesthesia providers, and clinical staff to resolve automation-related issues and minimize disruption to patient care. Strong problem-solving and critical-thinking abilities are essential, as technicians must quickly assess and address complex technical and operational challenges in a fast-paced healthcare environment.

This position is ideal for a technician who thrives in a dynamic, system-wide role, is comfortable with advanced technology, and demonstrates a proactive approach to problem solving. Integrity, accountability, and attention to detail are essential, as the role requires consistent adherence to policies, accurate documentation, and an unwavering commitment to patient safety.

CERTIFIED PHARMACY TECHNICIAN - HOSPITAL

*SIGN-ON BONUS for new hires up to $12,500*

*Career Ladder for growth*

MUST HAVE OR BE READY TO OBTAIN VA REGISTRY

The Certified Pharmacy Technician

• Processes, fills prescriptions, verifies information, and adjudicates insurance claims.
• Prepares non-sterile compounds and package medications.
• Maintains equipment and cleanliness of the department.
• Handles medication charges, operates registers, and manages financial transactions.
• Maintains records, prepares bank deposits, and ensures regulatory compliance.
• Orders, receives, and returns medications; manages inventory using PAR levels.
• Delivers medications and supplies to various locations.
• Interacts with patients, staff, and vendors.

Duties listed above represent a general scope of responsibilities. Actual tasks may vary depending on the work site (e.g., Retail Pharmacy, Pharmacy Supply, or Carilion Medical Center).

We offer a structured pharmacy technician career ladder that recognizes experience and supports long‑term career growth. Tier assignment will be determined at the time of hire based on the candidate's experience as a pharmacy technician and experience in relevant practice setting.

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training