Family Case Manager

Family Case Manager

Looking for meaningful work that transforms lives? As an In-Home Family Services Specialist, you'll support families in their own homes—helping them build stronger relationships, develop parenting skills, and overcome challenges. Your guidance can keep families together and give children the foundation they deserve.

Make a Difference in a Child's Life – Become an In-Home Family Services Specialist in Council Bluffs, IA!

Starting Pay: $20.50–$23.50/hr Full-Time or Part-Time: Full-Time Shifts: Includes early mornings, evenings, weekends, and on-call hours

Why Work at Boys Town?

At Boys Town, you're not just starting a job—you're joining a mission. We've been helping children and families thrive for over 100 years, and we want you to be part of that legacy. Here's what you can expect:

• Comprehensive Training – We'll prepare you with the skills and knowledge you need to succeed.
• Ongoing Support – You'll have a team behind you every step of the way.
• Career Development – Opportunities for certifications, leadership roles, and professional growth.
• Competitive Benefits – Tuition assistance, mental health support, retirement match, and more.

Benefits You'll Enjoy

• Reduced or no-cost medical visits at Boys Town locations
• Free mental health visits with in-network providers
• Generous 401(k) match
• Tuition assistance and parenting resources
• Paid time off and flexible scheduling

What You'll Be Doing:

As an In-Home Family Services Specialist, you'll work directly with families to help them overcome challenges and build skills for long-term success. Your responsibilities will include:

• Providing in-home support and teaching practical skills to strengthen families.
• Connecting families with community resources such as schools, healthcare, and social services.
• Offering crisis intervention and guidance when needed.
• Building strong relationships with families and collaborating with professionals like teachers, doctors, and social workers.
• Developing service plans, monitoring progress, and maintaining accurate documentation.

Who We're Looking For:

Education & Experience:

• Iowa Requirements: Must have a minimum of two years of post secondary education and at least two years of experience working with children and families.
• Rural Iowa Exception: May qualify with four years of combined education and/or relevant experience working with children and families.
• Valid driver's license and reliable transportation (mileage reimbursed)
• Ability to work flexible hours, including evenings and weekends
• Bilingual skills are a plus

Additional Opportunities

• Certification as a Parenting Instructor
• Facilitation of family decision-making meetings
• Professional development and leadership pathways

Ready to make a difference and grow your career? Apply today and join a team that's changing lives every day