Supply Chain & Operations Manager (North America)

About UnitX

UnitX is building the AI-powered eyes and brain for autonomous manufacturing. Our machine-vision platform helps manufacturers detect complex defects automate inspection and improve production quality in applications where conventional vision systems fall short.

We are expanding into emerging high-growth marketsincluding AI data-center infrastructure and next-generation AI hardwareand are looking for a business development leader to help establish UnitX as a strategic partner to the companies defining these industries.

About the role

Were looking for a hands-on Supply Chain & Operations Manager to own how hardware moves through UnitX in North America. Youll make sure every part we buy arrives on time every system we ship is right the first time and every dollar and asset is accounted for. Youll work closely with Engineering Field Deployment Finance and Sales and youll be comfortable both negotiating with vendors and testing hardware at the bench.

What youll do

• Run domestic and international receiving and shipping for customer orders and internal hardware/software including carriers freight forwarders customs documents and export compliance

• Bench-test incoming and outgoing hardware (power-on imaging camera/lens checks); triage failures with Engineering before shipment

• Own procurement for hardware (GPUs industrial PCs cameras lenses cables lighting) and software licenses from quotes and POs through approvals renewals and cost tracking

• Manage vendor performance: track lead times and on-time delivery resolve late or defective shipments and keep an approved vendor list

• Build and run inventory and asset management: system of record cycle counts reconciliation asset tagging and RMAs

• Manage import and export compliance: classify products (HTS ECCN) calculate duties tariffs and landed cost work with customs brokers file export documents and keep records audit-ready

• Own the monthly operations dashboard (on-time delivery shipment errors spend vs budget inventory accuracy); write and maintain SOPs; work with Sales and Field teams on demand and delivery planning; lead process improvement across NA operations

• Run the office warehouse and lab space: layout security safety and EHS compliance office supplies facility vendors; Set up laptops and accounts manage license seats handle first-line hardware and network issues as needed

What youll bring

• 5 years in supply chain operations or procurement at a hardware company

• Comfort assembling powering on and troubleshooting computers GPUs cameras and cabling

• Hands-on experience shipping high-value products domestically and internationally (Incoterms HTS codes commercial invoices export controls)

• Working knowledge of import and export duties and customs: tariff classification duty and tariff impacts customs broker management

• A record of buying both hardware and software licenses including negotiating price and lead time

• Experience owning inventory and asset tracking in an ERP or inventory system (NetSuite Odoo or similar) with high count accuracy

• Strong organization and follow-through; you like clean data and clear processes

• Able to work on-site in our Milpitas office 5 days a week

Nice to have

• Experience at a machine vision industrial automation robotics or AI hardware company

• Experience building operations processes from scratch at a startup

• Experience working with global suppliers and contract manufacturers

• Bilingual in Mandarin is a plus

Why Join UnitX

This role offers the opportunity to accelerate human productivity through robotics in manufacturing. You get to define how a differentiated AI-vision platform enters some of the worlds fastest-growing and most strategically important manufacturing markets. You will work directly with company leadership influence product and market strategy and build relationships that can become significant global accounts.

UnitXis proud to be an Equal Opportunity Employer. We value diversity inclusion and respect and are committed to building a workplace where everyone can thrive. We make employment decisions without regard to race color religion sex sexual orientation gender identity national origin age disability veteran status or any other protected characteristic under applicable law.

We are committed to providing reasonable accommodations to qualified individuals with disabilities during the application and hiring process. If you require assistance please contact Human Resources. Requests for accommodation will be treated confidentially and in accordance with applicable laws.

As a safety-sensitive drug-free workplace employment with UnitX is contingent upon successful completion of applicable pre-employment screening requirements.

Required Experience:

Manager