Front Desk Receptionist & Scheduling Coordinator

McDonough and DeSantis Orthodontics

Job Description

Job Summary
We are a private Orthodontic practice looking to add a full time member to our team. The role is for a front desk receptionist and scheduling coordinator. Clinical days are Monday-Thursday

Responsibilities

Learn how to build and manage an orthodontic clinical schedule- with on-site training provided
Maintain the high levels of customer service our team is known for
Greet patients and visitors warmly, creating a friendly and professional atmosphere at the front desk
Answer phone calls and navigating our office software WaveOrtho to answer questions
Help to manage patient scheduling and questions
Handle data entry tasks accurately using WaveOrtho office software and the accompanying Dentalxchange and insurance websites
Proofread documents for accuracy, ensuring clear communication in all correspondence
Create fun ideas for team building

Experience

We are looking for someone who enjoys working with people, customer service, and is a team player. This is non-negotiable
Prior experience in a dental or orthodontic office is a plus
We will provide on-site training and online modules to help get you accustomed to our systems
Strong clerical skills including data entry, filing, and document proofreading
Comfort discussing finances with people, trouble shooting problems, and willingness to learn and grow into the role

Benefits

All Federal Holidays are paid time off- New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Day
1 week PTO given after six months of employment, 2 weeks after first full year of employment with additional days accruing at milestone anniversaries
401(K) plan with employer match
Complimentary Orthodontic treatment for yourself after six months of employment with significant discounts for family members
Medical Insurance available- minimum 10% premium covered by office, additional coverage negotiable
Bonus plan given up to the doctor's discretion based on individual merit, referrals, practice production and collection

Experience with front desk operations, multi-line phone systems, and customer service is a plus but not required

Our goal is to treat people well, and that starts with treating our team well- our track record for retaining our team long-term will speak for itself

\nCompany Description

Orthodontic Office, privately owned & proudly serving our community for the past 32 years. Known for treating patients like family and doing a little extra for everyone. On-site clinical days Monday-Thursday

Company Description

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Vacancy posted 2 days ago

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