Concession Supervisor (McReynolds Athletic Complex)

Responsible for assisting the Concessions Manager with the operations and maintenance of the concessions operation at the McReynolds Athletic Complex (MAC). Oversees front‑line staff, food and beverage sales and preparation, merchandise sales, and cleaning and maintenance of concessions equipment and building. Must possess good public relations skills and the ability to carry out established policies and procedures. Responsibilities Assist the Concessions Manager with daily opening and closing of the concessions building. Assign work tasks to Concessions Attendants. Conduct inspections of equipment and make requests for necessary supplies or equipment. Reconcile daily sales reports in accordance with County policies and procedures. Resolve concerns, conflicts, and problems of patrons to ensure services are provided in a professional and safe manner. Prepare and sell food and beverage, including operation of equipment. Operate a point‑of‑sale (POS) system and cash register system. Clean the concessions facility and surrounding area; ensure supplies are returned to proper storage and coordinate with staff to restore the facility to the proper state. Complete facility checklists and any maintenance requests. Perform work safely in accordance with department safety procedures. Report unsafe work conditions, practices, accidents, injuries, and incidents to the Concessions Manager. Adhere to division, department, and County policies and procedures as well as Health Department guidelines. Exhibit a high degree of customer service skills and a positive attitude with patrons and staff at all times. Work flexible hours, including evenings and weekends. Minimum Qualifications Must be 18 years of age or older. High school diploma or equivalent. Supervisor/management experience and experience with food preparation, equipment, sanitation, and hygiene preferred. Contingent upon successful completion of pre‑employment checks, including criminal history and background checks. Ability to obtain First Aid and CPR certifications within the first 30 days of hire. Food handling certification preferred, or willingness to attend a class to obtain this certification. Supplemental Information Working knowledge of facility operations, staff scheduling, and maintenance procedures. General knowledge of accounting and clerical processes. Excellent public relations and communication skills. Ability to supervise the work of others. Ability to work independently and in a team environment. Ability to follow routine verbal and written instructions. Ability to operate food preparation equipment such as microwave, popcorn machine, etc. Physical Demands Requires regular and, at times, sustained performance of heavier physical tasks such as walking, bending, stooping, kneeling, jumping, standing in place or continual walking, and lifting and carrying moderate to heavy items on a consistent basis. Must be able to lift 40 pounds. Position Is Work-as-Required, No Benefits There are no benefits associated with this position. #J-18808-Ljbffr Lincoln Intermediate Unit 12- Special Projects