Internal Controls Manager

Who We Are Point32Health is a leading not‑for‑profit health and well‑being organization dedicated to delivering high‑quality, affordable healthcare. We serve nearly 2 million members, building on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Job Summary The Internal Controls Manager reports to the Audit Senior Manager and is responsible for aiding in the evaluation, execution, maintenance, and continuous improvement of the organization’s Model Audit Rule (MAR) and Service Organization Control (SOC) reporting programs. This role serves as a key control advisor and partner to Finance, IT, Operations, and Compliance, ensuring control integrity, audit readiness, and alignment with regulatory and customer assurance expectations. Key Responsibilities Oversee the delivery of Model Audit Rule and SOC program activities, including creation and maintenance of process documentation, execution of walk‑throughs, testing, and reporting. Coordinate management’s risk assessment of internal control over financial reporting (ICFR) in accordance with MAR requirements. Maintain and enhance MAR control frameworks, process narratives, risk and control matrices (RCMs), and testing protocols. Manage the annual SOC examination lifecycle, including scope definition, controls mapping to relevant control objectives, and overall organization readiness activities. Review and validate SOC deliverables, update SOC reports, and coordinate external auditors during walk‑throughs, testing, and reporting activities. Track and manage MAR and SOC deficiencies, perform root‑cause analysis, develop remediation plans, and validate corrective actions. Serve as the primary liaison with management and external auditors on MAR and SOC related inquiries and overall project management activities. Monitor changes in MAR and SOC standards and assess program and organizational impact. Direct, oversee, and provide performance and development feedback to audit staff assigned to MAR and SOC activities. Communicate with Audit Plan Managers about budget, timelines, and current status to ensure timely execution of deliverables. Qualifications Education: Bachelor’s degree; advanced degree preferred. Certification: CPA or CIA preferred. Experience: 5+ years of progressive audit experience, preferably including Model Audit Rule/SOX 404 and SOC reporting. Knowledge of insurance operations, preferably healthcare insurance, auditing sampling and internal controls testing methodologies, and audit management platforms such as AuditBoard. Skills: Proficient understanding of SOX frameworks (Model Audit Rule/ICFR and SOC Reporting); excellent written and verbal communication; strong teamwork and ability to work with diverse groups; self‑motivated, detail oriented, organized; time‑management; analytical and critical‑thinking; data analytics experience preferred. Working Conditions: Hybrid work arrangement requiring two office days per week; ability to work under normal office conditions and remotely; may require use of telephone/headset and PC/keyboard and extended sitting; additional hours during peak periods; limited travel may be required. Salary Range $112,073.43 – $168,110.15 Benefits Medical, dental, and vision coverage Retirement plans Paid time off Employer‑paid life and disability insurance with additional buy‑up options Tuition program Well‑being benefits Full suite of benefits to support career development, individual & family health, and financial health All applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #J-18808-Ljbffr P32HS Point32Health Services Inc