Logistics Coordinator

The Logistics Claims Senior Specialist is vital in managing and resolving product-related claims, such as overages, shortages, damages, and refusals reported by carriers at the time of delivery. With the Logistics Teams processing an impressive, annualized total of $100 million in our Poultry Prepared Division, the need for accurate and timely evaluations and disposition decisions cannot be overstated. Requirements: High school diploma or equivalent required. Candidate with and/or currently pursuing a BA degree is a plus. Minimum of 1 year of office clerical experience required, 3 years preferred. Prior experience in a Logistics is highly valuable, particularly in handling OS&D claims or customer service. Experience in data collection and analysis is advantageous. Strong written and verbal communication skills are essential. Professional phone skills for interacting with both internal company contacts and external vendors and customers. Excellent negotiation skills to effectively manage and resolve third-party OS&D carrier claims. Ability to convey complex information clearly and concisely to various stakeholders. Skilled in managing conflict and addressing concerns diplomatically. Proficient in crafting detailed and accurate reports and documentation. Effective follow-up skills to ensure timely and accurate resolution of issues with various parties involved. Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. Experience with High Radius system. Proficiency in navigating and interpreting Power BI reports. Experience with SAP Transportation Management (SAP TM); TES (Transportation Execution System); and DB2 Sessions. Experience working with call center technology and answering systems, including software such as Five9. Motivated self-starter with a strong desire to learn and grow. Ability to work independently and as part of a team. Excellent problem-solving skills and the ability to manage time effectively. Strong multitasking abilities and interpersonal skills. Confident in making fact-based decisions through critical thinking and standing by those decisions. Proven ability to analyze information, evaluate options, and implement solutions effectively. Self-reliant with the capability to self-audit for any errors or discrepancies in work to ensure accuracy and quality. Highly organized with the ability to thrive in a high-volume, fast-paced role. Consistently focused on timely execution and quick decision-making Maintain a high level of confidentiality. Equal Opportunity Employer, including disabled and veterans. #J-18808-Ljbffr