Manager of Patient Care Services

Job Description

Job Description

Rural Psychiatry Associates is seeking a Manager of Patient Care Services. This leadership role is responsible for overseeing nursing operations, managing patient access services, supervising direct patient care staff, and ensuring adherence to organizational policies and procedures. The ideal candidate will bring strong clinical expertise, leadership ability, and a commitment to high-quality patient care.Essential Responsibilities:Provide leadership and oversight for the nursing team to ensure efficient, patient-centered careSupport and guide direct patient care staff, focusing on performance development, training, and continuous improvement to maintain high standards of patient careMonitor compliance with internal policies, clinical protocols, and regulatory requirementsCollaborate with senior leadership, supervisors, and managers to evaluate and enhance workflows and patient care processesServe as a clinical resource for staff and assist in addressing patient care needsParticipate in quality assurance activities and support continuous improvement initiativesOversee staffing and daily operational functions of department needs to maintain service quality and accessEnsure accurate documentation and support readiness for audits and inspectionsQualifications:Current licensure as a Registered Nurse (RN), or ability to obtain licensure by date of hire, in all states where RPA practices is preferred but not required Minimum of 5 years of clinical experience; Psych experience desirableMinimum of 3 years of supervisory or management experienceConsistently leads by example with a strong understanding of clinical operations, patient access processes, and healthcare compliance standardsStrong leadership, communication, and interpersonal skillsAbility to manage multiple priorities in a fast-paced healthcare environmentProficient in electronic health records (EHR), medical systems, and general office software.Compensation and Benefits:Rural Psychiatry Associates offers a competitive compensation package and comprehensive benefits, including:Medical, Dental, and Vision InsuranceLong and Short-Term DisabilityLife Insurance401(k) Retirement PlanPaid Holidays and Generous Paid Time Off