Patient Collections Specialist

Welcome to Your Behavioral Health (YBH). Our mission is to guide individuals through the intricate landscape of behavioral health, ensuring that expert support is not only available but also easily accessible. At YBH, we pride ourselves on being a centralized hub teeming with resources designed to aid clients and their families in pinpointing the optimal support tailored to their distinct needs and aspirations for well‑being. Clear Behavioral Health and Neuro Wellness Spa are integral parts of the YBH family, further enriching our offerings and dedication to holistic care. Dive into our portfolio of brands below. Each represents a unique facet of the comprehensive behavioral health treatment spectrum. Overview We are currently seeking one dedicated Patient Collector for Neuro Wellness Spa. The successful candidate will be instrumental in ensuring streamlined and efficient billing and claims processes. Duties and Responsibilities Responsible for collecting, posting, and managing account payments for patient Answering questions from patients, clerical staff and insurance companies Compiling and tracking outstanding balances owed to our providers Answering patient questions regarding their healthcare plans Review, research and resolve unpaid claims while working in an A/R module or reviewing aging reports Attend and participate in staff meetings as required Accurately document all billing activities Minimum Qualifications High school diploma or equivalent Minimum of 2 years of experience in medical coding or billing Experience with billing, insurance collecting, patient collections with commercial health insurance payors Knowledge, Skills, and Abilities Comprehensive understanding of medical terminology and procedures Organized with the ability to prioritize work and exercise independent judgment Demonstrated time management skills Attention to detail and a high level of accuracy, especially when dealing with a large volume of claims Adept in reading and understanding insurance documentation Exceptional communication skills, both written and verbal Ability to thrive both independently and within a team Familiar with electronic health record (EHR) systems Job Type: Full-time Benefits 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s) What EHR/EMR (electronic health/medical records) systems have you used? What billing platforms have you used? Have you done billing/collections in mental health or substance abuse before? Education High school or equivalent (Required) Experience Medical collections: 2 years (Required) Reading EOB's: 2 years (Required) Microsoft Excel: 2 years (Required) Microsoft Outlook: 2 years (Required) Insurance collections: 2 years (Required) Ability to Commute Torrance, CA 90504 (Preferred) Work Location: In person #J-18808-Ljbffr Your-Behavioral-Health