Administrative Director of Business Development
Marion Health
Business Development DirectorMarion General Hospital (MGH) is an award-winning, not-for-profit hospital providing high-quality medical services to rural Grant County and the surrounding area in northcentral Indiana. With a qualified professional hospital and auxiliary staff of more than 1,220, MGH is teamed with more than 90 physicians from multiple specialties to meet the needs of the community. The President/CEO, Stephanie Hilton-Siebert, was recently named one of Becker's "60 Rural Hospital CEOs to Know" in 2020.Position Summary: Responsible for seeking out new business opportunities for the organization. Develop, coordinate, and implement plans designed to increase existing business and capture new opportunities.Roles and Responsibilities: Maintain a good working relationship with new and current community contacts. Work with other MGH and Physician Practice leaders on new initiatives and projects in support of strategic plan. May lead new projects or hand off to other Directors. Communicate new services and develop delivery models to prospective clients. Coordinate with marketing department for development of marketing literature plan. Oversee the formation of business partnerships and assist with negotiation of contracts. Identify arising business opportunities and build long-term relationships with prospects. Maintain a working knowledge of federal and state regulations and reimbursement policies of Managed Care, Medicare, and Medicaid. Analyze the services used by residents of the Hospital's service area and where they are currently receiving care. Model conversion of contracts for new health plans. Conduct industry analysis annually and local market analysis quarterly. Complete the business development tool (sales plan) and KPIs weekly. Collaborate with organization to develop and deliver a detailed public relation plan to include identifying media contacts, social media postings, and event management that will display the organization to their local community.Position/Organization/Community Highlights: Marion General Hospital has earned numerous awards, including: Top 20 Rural Community Hospital by the National Rural Health Association (NRHA). Top 100 Rural and Community Hospital by the Chartis Group and iVantage. Performance Leadership Award by The Chartis Center of Rural Health and the National Organization of State Offices of Rural Health (NOSORH). Business Intelligence tools are in place to assist in market evaluation and potential. College of Healthcare Information Management Executives "Most Wired" recognition. 82 beds and 16 acute rehab beds. 43,000 ED visits. Opportunity to expand MGH scope of services.Minimum Job Requirements: Bachelor's degree in Business, Healthcare Administration, Marketing or a Clinical field. Minimum of 5 years of relevant experience. Proven success in relationship development and training/mentoring of team members. Knowledge of policies, governmental regulations, and business practices in healthcare. Highly developed computer skills to include proficiency with Microsoft Office and the ability to learn and proficiently perform computer applications related to department operations and job functions. Strong skills that are vital to include communication, negotiations, marketing, data analysis and project managementPreferred Job Requirements: Master's degree in Business, Healthcare Administration, Marketing, or Clinical field preferred. Minimum of five (5) years of supervisory experience preferred. Background in marketing strongly preferred. Healthcare background highly preferred. Experience with Managed Care Companies or other payors highly preferred. Grant writing or oversight experience helpfulSkills/Knowledge/Abilities: Excellent communication and public speaking skills for use inside the hospital and out in the community. Interpersonal skills necessary in order to carry out duties in a professional manner, as well as the ability to work well under stress. Excellent time management and organizational skills. Ability to problem solve, multi-task in a fast-paced setting and work well in a team environment. Ability to negotiate effective working relationships and develop positive resolutions to conflict. Excellent customer service and management skills. Strong organizational, financial, leadership and administrative skills to manage multiple issues simultaneously combined with ability to effectively prioritize. Ability to effectively perform job functions under periods of extreme stress, meeting deadlines and producing positive outcomes. High degree of accuracy with concentration and close attention to detail. Commitment of 24-hour accountability. Solve real-world challenges with modern theories of leadership, management and negotiation. Apply contemporary business principles integral to a medical organization. Use creative problem-solving skills to make critical decisions. Integrate marketing, operations, personnel and financial initiatives. Ability to be discreet and protect the integrity of any confidential matter or information encountered during the performance of job duties. Hands-on project management skills.Working Conditions: Typical office environment with prolonged sitting and occasional standing and walking. Work may be subject to interruptions and occasional high stress levels. Works with highly confidential information which may be proprietary or protected health information. Ability to work hours significantly beyond the normal work week. May attend special functions and meetings at various locations within the hospital and community. Occasional overnight stays.Physical and Mental Activities, Tools, Equipment: Uses computer and standard office equipment. Lifting, pushing, pulling, walking, sitting, reaching, bending, kneeling or stooping to perform duties in a safe manner.Equal Opportunity Employer Marion Health is a smoke-free environment.
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