Regional Branch Manager

Job Description

Job Description

HOW YOU WILL MAKE A DIFFERENCE
The Regional Branch Manager is directly involved in driving business success by managing daily operations, ensuring high levels of customer satisfaction, and fostering a culture of engagement among employees. The ability to lead a team effectively, achieve sales goals, and uphold the highest standards of service impacts the company's growth and overall profitability. Each CK branch serves as a vital access point for customers, contributing to sales performance, brand recognition, and community engagement.

*This position accepts and encourages applicants from Topeka, KS to apply

SUCCESS ESSENTIALS:

Strong Leadership and People Management Skills
Responsible for building and leading a high-performing team by fostering positive working relationships, resolving conflicts, and providing mentorship. Active listening, recognition, and feedback will be key components of your leadership approach.

Sales and Business Acumen
A successful candidate will be goal-oriented and proactive in analyzing performance metrics. Responsible for identifying opportunities to upsell and cross-sell products to maximize profitability and customer satisfaction.

Organization, Adaptability, and Flexibility
Displays excellent organizational skills and the ability to manage multiple priorities in a fast-paced, ever-changing environment. Must be able to adapt quickly to new challenges while maintaining a structured approach to achieving business objectives.

CK SUPPLY CORE VALUES:
Please read slowly these are non-negotiables and are a requirement for all positions!
 Driven - Hardworking, Dedicated, Dependable, Desire to be the Best
 Passionate - Positive Attitude, Appearance, Pride, Love What We Do
 People-Oriented - Honest, Respectful, Trust-Worthy, Integrity
 Solutions-Focused - Knowledgeable, Creative, Problem-Solvers

PRIMARY DUTIES AND RESPONSIBILITIES

• Oversee daily branch operations, ensuring compliance with company policies and sales targets.
• Lead and support the Customer Service Retail teams across our Kansas City and Topeka branch locations, fostering a strong work culture
• Develop and execute sales and marketing strategies in collaboration with the CK marketing team
• Manage inventory levels and ensure proper stocking of cylinders and hard goods at each of the locations in the area of responsibility
• Provide employee training and development through CK University and vendor resources
• Maintain branch and employee schedules, conduct regular site visits, and track performance metrics
• Strengthen external and internal company relationships by addressing concerns with effective solutions in a timely manner
• Support sales teams, including Retail/Counter Sales, Customer Service, and Outside Sales
• Represent CK in industry organizations and support CK relationships with outside organizations through meeting attendance, memberships, conferences, etc. (MCA, ASA, SMACNA, AWS, etc.)
• Participate and encourage participation from others in company committees and company-sponsored activities
• Be available for after-hours calls for key accounts
• Available to travel, up to 50% of the time
• Follow and enforce all safety guidelines and requirements including proper personal protective equipment for employees and visitors• Adhere to the CK Core Values through behavior and words
• Other duties, as assigned, within the job classification and business

QUALIFICATIONS/ REQUIREMENTS

• High School Diploma or equivalent
• Preferred three (3) years of retail counter experience with welding equipment knowledge
• Supervisory experience preferred, but not required
• Excellent verbal and written communication skills
• Ability to adapt to changing situations as needed while still accomplishing the required tasks and meeting deadlines
• Skilled at prioritizing tasks and delegating the workload as needed
• Ability to manage diverse individuals and situations professionally
• Reading, writing, counting, and basic mathematical skills required to accurately complete necessary documentation
• Must be able to work independently and problem solve issues as they arrive
• Willingness to address any conflict
• Proficiency in operating office equipment, including computers, phones, and fax machines
• Competence in Microsoft Office Suite and other relevant software
• Ability to lift and handle merchandise up to 75 lbs.
• Must be capable of sitting for extended periods, as well as bending, stooping, twisting, and kneeling

WHY YOU WILL LOVE WORKING HERE
Headquartered in St. Louis, MO, CK Supply Inc. has been the definitive source for metalworking and gas related technologies for over 75 years. As the largest independent distributor of welding and gas products in Missouri and downstate Illinois, we distribute a full line of industrial welding and gas related equipment focusing on product quality, best in class service and family values.

CK is growth minded, looking to be the dominate distributor of gas and welding supplies in the Midwest by doubling in size within the next ten years! With this growth will come new opportunities, with a promote-from-within culture leading the way.

Our mission is to provide CK employee-owners with a safe work environment that is challenging, productive, fun and rewarding.

• Competitive salary
• Employee and Family owned
• Open-book management
• Company focus on developing employees through training
• Strong brand and reputation in the market
• Competitive Medical, Dental, Vision, Long-Term Disability
• Company-Paid Short-Term Disability & Life Insurance
• HSA Account with Company Contribution
• Flexible Spending Account
• Employee Assistance Program
• Tuition Reimbursement Program
• ESOP (Employee Stock Ownership Plan) Retirement Plan
• 401(K) with company match
• Paid Time Off

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Cee Kay Supply, Inc. and any subsidiaries are Equal Opportunity Employers (EOE).