Account Manager - Wholesale Cabinetry

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Account Manager - Wholesale Cabinetry Full Time HIGHLAND CABINETRY INC, Phoenix, AZ, US 7 days ago Requisition ID: 1087 Salary Range: $70,000.00 To $95,000.00 Annually Account Manager - Wholesale Cabinetry Why This Role This isn't an order desk. You'll own a portfolio of dealer, contractor, and builder accounts doing $300K-$500K+ a month and be the one person those clients call when they need something handled. You'll keep their orders moving, catch problems before they surface, and grow the relationship year over year. You'll do it on a predictable Monday-Friday, days-only schedule, with a base that pays the bills and a commission plan that rewards the book you build. If you like being the person a client trusts to just take care of it, this is your seat. Who We Are Highland Cabinetry is one of the largest wholesale ready-to-assemble cabinet suppliers in the Southwest. We stock more than $30M of inventory across two Phoenix warehouses so our customers get product in days, not months. We're 100+ employees, growing, and expanding into new markets - which means the accounts you build here have room to grow with you. What You'll Do Own the relationship Be the primary contact for your accounts - every order, question, and issue runs through you Run regular check-ins to review performance, surface concerns early, and find new opportunities Learn each client's business and match our products and programs to where they're headed Drive retention through consistent, proactive outreach Keep orders moving Process and manage orders across online, phone, and walk-in channels in a high-volume environment Own accuracy and turnaround on every order in your book Flag potential issues and solve them before the order is placed Coordinate with warehouse, purchasing, and installation teams to keep resolution on track Manage warranty cases through to close Grow the book Track revenue trends, account performance, and service outcomes for your portfolio Identify and act on upsell and program opportunities Report clearly on revenue, discount eligibility, and service performance Hit your KPIs and follow the playbook that gets you there What You Bring Must-haves Strong customer-service instincts and a professional presence on the phone and in person Ability to juggle a high volume of accounts and orders without dropping details Process-driven and organized - you build systems, not fires Clear communicator who works well across departments Comfortable in a CRM or ERP system Nice-to-haves NetSuite (or similar ERP) experience Background in cabinetry, construction, building products, wholesale, or logistics A track record of managing or growing a book of business What We Offer $65,000 base salary + commission ($90K+ OTE; strong performers exceed it) Monday-Friday, daytime hours - no nights, no weekends A growing company where account managers are treated as revenue owners, not order-takers #J-18808-Ljbffr Highland-Cabinetry-Inc