Associate Director, Solution Architecture

Ready to help us transform healthcare? Bring your true colors to blue.

What we need

At Blue Cross Blue Shield of Massachusetts, we have an exciting opportunity for an energetic, passionate, and accomplished Associate Director of Solution Architecture. This is a critical, hands-on leadership role responsible for guiding a team of architects while personally driving the development of reliable and scalable digital technology solutions. Reporting to the Director of Digital Technology and Delivery, you will work closely with senior business and technology partners to provide the architectural leadership required to deliver a highly personalized, consistent, and engaging customer experience.This role is eligible for our Flex Persona for candidates local to our Boston, MA office.

Your Day to Day

• Lead, mentor, and manage a team of high-performing solution architects, fostering their technical growth and career development.

• Roll up your sleeves and lead by example, guiding your team while personally building hands-on Proofs-of-Concept (POCs) for new technologies, including AI, machine learning, and intelligent agents.

• Provide technology direction and thought leadership for the digital solutions portfolio, ensuring continuous improvement in the performance of our member-facing applications.

• Engage in deep, hands-on technical work alongside your team and development PODs to solve complex architectural challenges and ensure solutions are implemented to the highest standard.

• Govern the architectural design of member-facing applications, ensuring alignment with enterprise standards for performance, security, and scalability.

• Establish and enforce architectural best practices, serving as the ultimate authority on technical standards and complex issue resolution for your team.

• Forge strategic partnerships with leaders across technology (Enterprise Architecture, Security, Infrastructure, Data) to ensure architectural initiatives align with broader business and technology goals.

We’re Looking for:

• Proven experience leading and mentoring a team of architects, combined with a strong, current, and continuous hands-on technical ability.

• Deep, hands-on expertise architecting, solutioning, and delivering enterprise-scale mobile and/or web applications. You are expected to be able to jump in and code on POCs and contribute to design sessions at a granular level.

• A strong foundation in modern application architecture (APIs, microservices, cloud), with strategic experience governing solutions in secure cloud environments (e.g., AWS, PaaS).

• Demonstrable experience with Artificial Intelligence (AI) and Machine Learning (ML) technologies and their practical application in digital solutions.

• A strategic mindset for managing technical debt, with experience implementing processes to improve code quality and system longevity.

• Extensive experience forging and leveraging strong relationships across both technical and business divisions to drive architectural alignment.

• Expertise in modern security practices and Identity and Access Management (IAM) solutions.

• Experience with the following technologies:

• Mobile Development: Android Native, iOS Native, Reactive Native Angular

• Web Technologies: Content Management systems as Drupal, Content Delivery Networks like Akamai or F5

• API and Security: Gateway security like F5 and Apigee

• DevOps and Cloud: AWS, Spring boot, Confluent Kafka

• Databases: Relational, Object-Oriented, NoSQL, InMemory

• Performance and Monitoring: Performance testing tools (LoadRunner, JMeter, Gatling), Performance monitoring and Observability (Splunk Observability, New Relic), AWS Monitoring (CloudWatch, Performance Insights), Debug and analysis tools (Splunk, Log Rocket), and BrowserStack

What You Bring:

• Master’s degree in computer science or equivalent experience.

• 10+ years of technology leadership, including a solid understanding of technology selection, architecture, full-stack implementation, and at least 3-5 years in a formal people management role.

• A proven self-starter with a "player-coach" mindset and the demonstrated ability to make strategic decisions.

• Excellent presentation and facilitation skills, with the ability to clearly communicate complex technical concepts to any audience, from developers to senior executives.

• The ability to handle multiple strategic priorities simultaneously, combined with strong self-motivation, attention to detail, and excellent organizational skills.

What You’ll Gain:

It is our mission at Blue Cross Blue Shield of Massachusetts to foster a culture that enables associates to do their best work while living happy and healthy lives. That's why we offer you a variety of ways to support your best physical, emotional, financial, and social well-being. For more information on our benefit offerings, visit Blue Cross Blue Shield of MA?We understand that the confidence gap ( and imposter syndrome ( can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALLAs an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture ( page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community ( to stay “in the know” on all things Blue#LI-HYBRID

Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

LocationBostonTime TypeFull time

Salary Range: $198,090.00 - $242,110.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap ( and imposter syndrome ( can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture ( page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community ( to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work ( " Page.

Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power , Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Our Commitment to You

We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.

Blue Cross Blue Shield of Massachusetts is an Equal Employment Employer - veterans/disability. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.