Maintenance Lead Technician (Full Time)

Maintenance Lead Technician

The Maintenance Lead Technician is responsible for performing highly diversified duties to install, troubleshoot, repair, and maintain the facility and equipment in safe operating conditions. Ensures the facility is maintained in a clean, orderly, and safe manner in compliance with all federal, state, and local regulations. The Maintenance Lead Technician serves as the senior technical resource within the Plant Engineering department and provides day-to-day leadership, coordination, and guidance to maintenance staff. The Maintenance Lead Technician assists the Plant Engineering Manager with maintenance operations, regulatory readiness, preventive maintenance, work-order management, vendor coordination, staff development, and departmental organization. Facilities include Jasper Memorial Hospital, The Retreat Nursing Home, Primary Care Center North and Primary Care Center. Reports to the Plant Engineering Director.

General Purpose and Essential Functions

1. Maintain hospital, nursing home, clinic, and other assigned facilities in a clean, orderly, safe, and operational condition.
2. Perform and assist with maintenance functions including plumbing, HVAC, basic electrical work, general carpentry, painting, sheetrock repair, flooring, door and hardware repair, and other general facility repairs.
3. Troubleshoot equipment and facility problems, determine appropriate corrective action, and complete repairs within the employee's training, competency, and scope of responsibility.
4. Perform scheduled preventive maintenance, including lubrication, filter changes and cleaning, inspection of equipment, replacement of worn parts, and other preventive maintenance activities.
5. Maintain patient/resident equipment such as walkers, wheelchairs, specialty chairs, beds, and other facility equipment as appropriate.
6. Inspect facility systems and equipment and identify potential safety, maintenance, or operational concerns before they result in equipment failure or disruption of services.
7. Respond promptly to maintenance requests and emergencies and prioritize work based on patient/resident safety, regulatory requirements, operational needs, and urgency.
8. Check daily for outstanding repair and maintenance requests and ensure work orders are appropriately documented and completed.
9. Assist with setup, breakdown, and cleanup for special events and facility activities.
10. Maintain and safeguard department tools, equipment, supplies, vehicles, keys, access devices, and other assigned property.
11. Serve as the lead technical resource for Maintenance Technicians and provide day-to-day direction and assistance as delegated by the Plant Engineering Director
12. Assist with assigning, prioritizing, and monitoring maintenance work to ensure requests are addressed timely and appropriately
13. Provide hands-on training, coaching, and technical guidance to Maintenance Technicians and other staff as appropriate
14. Assist with onboarding and competency development of new maintenance employees
15. Promote consistent maintenance practices, safety standards, preventive maintenance procedures, and proper documentation throughout the department
16. Assist the Plant Engineering Director in monitoring staff performance, attendance, productivity, work quality, and compliance with departmental expectations.
17. Communicate maintenance priorities, operational concerns, equipment issues, and unresolved work orders to the Plant Engineering Director.
18. Assist with developing and maintaining departmental procedures, maintenance schedules, preventive maintenance programs, and emergency response processes.
19. Identify recurring maintenance problems and recommend improvements to equipment, processes, staffing, supplies, or preventive maintenance practices.
20. Assist in maintaining adequate inventory of commonly used maintenance supplies, parts, tools, and equipment and communicate anticipated needs to the Plant Engineering Director.
21. Demonstrate leadership through professionalism, accountability, dependability, teamwork, and effective communication.
22. Serve as a role model for safe work practices and appropriate customer service.

Regulatory, Safety, and Compliance Responsibilities

1. Maintain knowledge of applicable federal, state, and local regulations and standards relating to hospital, nursing home, healthcare facility, environmental, life-safety, emergency preparedness, and facility operations.
2. Assist with ensuring required facility systems, including alarm systems, fire systems, emergency equipment, generators, and other life-safety systems, are inspected, tested, documented, and maintained according to applicable requirements.
3. Assist with maintaining documentation and records necessary for regulatory inspections, surveys, audits, preventive maintenance, equipment inspections, and life-safety compliance.
4. Assist the Plant Engineering Director with preparation for regulatory surveys and inspections and promptly communicate identified deficiencies.
5. Assist with coordinating and tracking corrective actions resulting from inspections, surveys, audits, or internal rounds.
6. Participate in fire drills, disaster drills, emergency preparedness activities, and other facility emergency exercises.
7. In the event of an emergency, carry out assigned responsibilities to help ensure the safety of patients/residents, visitors, and staff.
8. Participate in facility safety programs, including OSHA requirements, SDS/MSDS procedures, infection control, emergency preparedness, and other required safety initiatives.
9. Immediately report injuries involving self or others, hazardous conditions, equipment failures, or other safety concerns in accordance with facility policy.
10. Maintain confidentiality of patient/resident and facility information.

Management Development Responsibilities

1. Develop working knowledge of the administrative responsibilities associated with Plant Engineering/Maintenance management.
2. Assist the Plant Engineering Director with departmental planning, scheduling, workload management, and prioritization.
3. Learn and demonstrate proficiency in maintenance documentation, work-order systems, preventive maintenance tracking, regulatory documentation, and department records.
4. Assist with vendor coordination, service scheduling, contractor access, and follow-up on contracted maintenance services as assigned.
5. Assist with obtaining information and quotes for repairs, parts, equipment, and services when requested.
6. Develop knowledge of department budgets, purchasing procedures, expense management, and resource allocation.
7. Assist in identifying opportunities to improve facility efficiency, reduce unnecessary expenses, extend equipment life, and improve preventive maintenance practices.
8. Participate in leadership development and training opportunities designed to prepare the employee for future advancement into a Maintenance Manager/Plant Engineering leadership role.
9. Demonstrate increasing independence in decision-making while appropriately escalating issues involving patient safety, regulatory compliance, significant equipment failure, financial impact, staffing, or other matters requiring management involvement.
10. Maintain professional relationships with hospital leadership, clinical departments, vendors, contractors, regulatory representatives, patients/residents, visitors, and staff.
11. Deliver superior customer service and represent Jasper Health Services in a professional manner at all times.
12. Respond respectfully and professionally to maintenance concerns from patients/residents, visitors, physicians, employees, and department leaders.
13. Maintain a neat, clean, and professional appearance.
14. Exhibit an attitude that promotes harmony, teamwork, goodwill, and a positive workplace environment.
15. Promote facility culture by providing quality, comprehensive services through a team approach.
16. Maintain confidentiality and comply with all Jasper Health Services policies, procedures, Code of Conduct requirements, and compliance expectations.
17. Perform other related duties as required or assigned by the Plant Engineering Director or other authorized leadership.
18. Participate in the weekly on-call rotation, including nights, weekends, and holidays, as assigned.

Requirements

Education/Training Experience: Must have a High School Diploma or GED equivalent. Two - Three years healthcare facility maintenance preferred. Demonstrated experience in multiple maintenance disciplines, including plumbing, HVAC, electrical, carpentry, mechanical systems, or general facility maintenance. Demonstrated ability to troubleshoot equipment and facility problems independently.

Verbal and Written Communication Skills: Must be able to read, write and speak the English language. Must be able to communicate in an understandable manner with supervisory and staff personnel, as well as our patients/residents and visitors.

Interpersonal Skills: Must be able to relate to and sustain a pleasant environment with a diverse group of personnel and others with whom he or she may encounter within the facility. Must be able to function in a team-oriented environment.

Essential Technical/Motor Skills: Must be able to uses hands, stand, climb, and balance; able to reach, kneel, crouch, or crawl. Mist be able to lift. Specific vision abilities are necessary as is hearing.

Essential Mental Abilities: Must have the ability to carry out instructions furnished in written, oral, or diagram form. Must be able to assess the situation and then reason out problems and solutions.

Must be able to deal with a variety of personalities with whom the employee comes into contact with, both pleasant and irate.

Essential Sensory Requirements: Ability to visually and audibly perform all essential functions.

Essential Physical Requirements: Will walk, stand, sit stoop, lift, climb ladders, and be able to use arms and hands