Store Manager

The North Face: Store Manager - Station Twelve The North Face® was founded in 1966 with the goal of preparing outdoor athletes for the rigors of their next adventure. Today we are the world's leading outdoor brand, creating athlete-tested, expedition-proven products that help people explore and test the limits of human potential. We protect our outdoor playgrounds and minimize our impact on the planet through programs that encourage sustainability. The North Face® products are available at premium and specialty retail sporting goods stores globally. How You Will Make a Difference Held accountable for achieving store sales goals and promoting productivity through measurement and monitoring of progress and results against key targets Promote excellence in customer service by modeling brand specific service standards, monitoring and responding to customer feedback, and ensuring the team is engaging with each customer to create an authentic brand experience. Responsible for managing store schedules, loss prevention, store audits, expense control, weekly reports and ensuring that company/store policies and procedures are followed. Supports store marketing events and grows relationships in the community to generate brand awareness, drive traffic by seeking opportunities to engage with the customers and support/participate in community initiatives outside the four walls of the store. Provide coaching and training programs to the store team in customer service, engagement, brand identity, product knowledge and operations while also providing real-time feedback that enables growth and success. Ensure visual merchandising standards are met by implementing floor-sets and merchandising directives. Maintain store inventory through proper shipping and receiving procedures. Select, hire and develop a high performing team Build an active talent community and network Responsible for development of staff: Actively communicate and maintain succession plans for staff Communicate and deliver rewards, recognition, annual performance appraisal process; as well as address performance issues and administer discipline when appropriate. Ensure compliance with company safety and adherence to policies and procedures, standards and practices, and company directives. Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand. Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others. What You Bring Required 3+ years of multi-unit leadership or store management experience People and performance management experience Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays Demonstrated ability to meet and exceed sales and profit results Proven ability to meet business goals by driving results through store team Ability to plan and drive results while balancing shifting priorities Excellent verbal and written communication skills Ability to build, lead and manage a high performing team Excellent decision making ability in a fast‑paced environment Able to meet performance expectations Detail oriented and excellent organization skills Proficient computer skills including word processing, spreadsheets, and software programs Proven ability in leading the delivery of a high level of customer service in a retail environment Preferred High volume/high complexity retail experience Associate Degree (AA) or equivalent from two‑year college or technical school Experience in a specialty retail environment, outdoor apparel industry or experience with outdoor equipment sales Physical Operate office equipment and technology (i.e., computers, phones, fax, copier, etc.) Standing required for entire work shift Bend, lift, open and move product up to 50 pounds as needed Use ladders for visual merchandising, light adjustments, and window banner placement Travel (less than 10% of time) Hiring Range $70,400.00 USD - $88,000.00 USD annually Incentive Potential This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process. Benefits at VF Corporation We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Go to MyVFBenefits.com and click on “Looking to Join VF?” to learn more. EEO Statement At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at View email address on click.appcast.io. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law. Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr