Production Coordinator

Job Title

Summary: This position involves managing multiple Direct Mail, Print, and Stationery campaigns, ensuring timely delivery and quality standards. Responsibilities include tracking campaigns, reviewing artwork and data files, preparing job estimates, managing inventory, and coordinating with vendors.

Responsibilities

• Track multiple Direct Mail, Print, and Stationery campaigns concurrently and monitor progress to keep all jobs on track and delivered on time with reporting as needed
• Meticulously review artwork, data files, vendor proofs, and programming instructions to catch and resolve errors, ensuring quality standards are met across all print and direct mail workflows
• Prepare and obtain job estimates, analyze costs, make vendor recommendations to stakeholders, execute purchase orders, perform invoice reconciliation, manage postage, and support financial tracking
• Serve as compliance liaison for programs as needed
• Manage inventory levels and monitor stock to support uninterrupted supply
• Coordinate with print, stationery, and mail vendors to prepare and make vendor recommendations to stakeholders and hold vendor partners accountable to quality and delivery standards
• Support vendor contracts and Statements of Work (SOWs) in partnership with sourcing/procurement and business teams
• Grow to become the Subject Matter Expert (SME) for supported platforms, document processes and workflows, and results reporting

Requirements

• Strong project & process management and organizational skills
• Exceptionally detail-oriented with strong proofreading skills
• Data mindset as applied to direct mail variable data programming instructions
• Demonstrates production and quality-control discipline
• Aptitude for financial management tasks
• Strong communication skills
• Proactive, problem-solving approach

Preferred Skills

• Highly organized and detail-oriented, with a bias toward action
• Solution-focused to identify problems and bring solutions
• Technologic aptitude to have comfort leveraging operating platforms such as Microsoft Office, Adobe Workfront, Ariba, and AI tools
• Client-focused communicator
• Preference for experience within insurance, financial services, or other regulated industries
• Preference for working knowledge of print production, direct mail coordination, or a related production/operations role