Pierre Ford of Seattle Sales Support Agent/Appointment Setter

Job Description

Job Description

Pierre Ford of Seattle Sales Support Agent/Appointment Setter

Job description

Job Summary:
We are seeking a Business Development Center Representative to join our team. The ideal candidate will be responsible for managing customer inquiries, providing information about products and services, and supporting the sales team to drive business growth.

Duties:

• Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
• Set appointments
• Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance on our vehicle offerings
• Provide superior customer service and achieve highest degree of customer satisfaction
• Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements
• Meet specified monthly targets and goals
• Direct customers to product information resources, including those available on the internet
• Check email frequently and respond to inquiries immediately
• Deliver inquiries/messages intended for other sales personnel and departments promptly
• Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitude

Qualifications:
- Strong communication skills with the ability to effectively communicate with customers
- Excellent organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
- Proficiency in math and retail math for pricing and inventory control
- Upselling skills to promote additional products or services
- Multilingual abilities are advantageous for diverse customer interactions.
Join our team and be part of a dynamic environment where your skills will contribute to the growth of our business!

Job Type: Full-time

Pay: Pay: $43,200.00 - $54,000.00 per year ($20.76) per hour plus bonuses)

Benefits:

• Retirement Plan: 401k retirement plan with company match
• Insurance: health, dental, vision, and life insurance plans
• Flexible Spending Account
• Voluntary Insurance Options: including Aflac, accident, and critical illness
• Paid Time Off: accrual starting in accordance with state and local law (1 hour for every 40 hours worked for full-time employees working outside of Seattle city limits; and 1 hour for every 30 hours worked for full-time employees working inside Seattle city limits) with accrual increases based on years of continuous service.
• Paid Holidays: 6 paid holidays per year

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekends as needed